My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-26T20:51:46+00:00

    Microsoft isn't listening to us. This has affected 26 computers for me. Go Apple

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  2. Anonymous
    2023-08-26T20:34:51+00:00

    This reg value:

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences]

    "ReopenWindowsOption"=dword:00000001

    Doesn't help.

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  3. Anonymous
    2023-08-26T13:06:12+00:00

    I added the key manually re-created that registry entry and/or set the value to 1, and tested it you can set to 1 or 0 ) just addding the key repaired the problem

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  4. Anonymous
    2023-08-26T04:10:39+00:00

    Customer should NEVER need a work-around. This should have been fixed within a day or two of the issue being reported. Microsoft customer service is non-existent except for Chat and those reps are horrible. Do NOT let them take control of your computer. They have no idea what they are doing. The solution for me because Microsoft is so customer unfriendly is to go Apple.

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  5. Anonymous
    2023-08-25T23:06:42+00:00

    Hey Gabrrybock,

    Het is boven twijfel goed bedoeld. Maar je **** beslist niet van een doorsnee microsoft gebruiker verwachten dat hij deze fix uitvoert. Het is te gek voor woorden.

    De enige oplossing: Microsoft, kom ik de benen en regel het goed. Twee maanden is al veel te lang.

    Vriendelijke groet,

    Joop de Bruijne

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