My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-09-03T08:32:49+00:00

    Hi Great White North and All,

    Interesting since the 2308 build/update the option to select or not for store settings to cloud has dissapeared from my MS Outlook 2016 (perpetual version) which I had unselected as the work round to stop the pop-up box appearing everytime you open Outlook.

    Still no pop-up which is great and of course still no drop down list under start up options.

    Cheers All

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  2. lmacri 2,505 Reputation points
    2023-08-30T10:43:50+00:00

    Hi CSG-08:

    Sadly, the release notes for the latest Version 2308 / Build 16731.20170 (rel. 28-Aug-2023) for Microsoft Office C2R users on the Current Channel have been posted at https://learn.microsoft.com/en-us/officeupdates/current-channel#version-2308-august-28 and there's no mention of a fix for the "Outlook closed while you had items open. Reopen those items from your last session?” prompt or the missing setting at File | Options | General | Start Up Options.

    Microsoft's background article Outlook Unexpectedly Prompts to Reopen Items From Your Last Session also hasn't been updated since 03-Aug-2023 and still states "The Outlook Team is investigating this issue. We will update this topic when the fix status is available" so it appears the bug fix isn't ready yet.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3324 * Firefox v117.0.0 * Microsoft Defender v4.18.23070.1004-1.1.23080.1005 * Malwarebytes Premium v4.6.1.280-1.0.2117 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20170 Click-to-Run

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  3. Anonymous
    2023-08-29T22:58:08+00:00

    If thats the case Garry, Perhaps a Product Recall/Upgrade/Redistribution would be in order ha!.....!!!????

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  4. Anonymous
    2023-08-29T22:17:43+00:00

    Thank you. Microsoft created the problem. Their coders don't know what they are doing if they can't back out of their changes. I don't believe they know how to fix it because it would have been fixed by now. This is going on two months now.

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  5. Anonymous
    2023-08-26T23:38:09+00:00

    Mocrosoft, Microsoft REGEL DIT

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