My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. lmacri 2,505 Reputation points
    2023-08-04T11:11:54+00:00

    To all affected users:

    Microsoft has publicly acknowledged the problem - see the 03-Aug-2023 Microsoft support article Outlook Unexpectedly Prompts to Reopen Items From Your Last Session, which states in part:

    STATUS: WORKAROUND

    The Outlook Team is investigating this issue. We will update this topic when the fix status is available.

    If the option does not appear in the Outlook Options and you want to disable it, you can set a registry key for the setting. Since the feature recurrently appears and disappears this may not be a comprehensive solution so it may or may not stop all occurrences of the issue.

    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences

    DWORD: ReopenWindowsOption

    Value: 1

    Kudos to b for posting about this support article today in the AskWoody thread Outlook MS Pro+ 2021 Start-up Options Disappeared.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.0 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.34.275-1.0.2089 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20134 Click-to-Run

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  2. Anonymous
    2023-08-03T07:09:02+00:00

    Nog steeds is de melding niet meer verschenen nadat ik 31 juli posite 1 heb ingevuld in decimalen: De hoop groeit.

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  3. Anonymous
    2023-08-02T18:07:35+00:00

    Thanks for the correct advise.

    Will wait 4 the correctives from Micosoft.

    No sense to take risk.

    Regards

    Ivo

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  4. lmacri 2,505 Reputation points
    2023-08-02T17:40:06+00:00

    Hi Ivo Schraepen:

    If you want to restore the setting under the heading at File | Options | General | Start Up Options that controls the appearance of the "Outlook closed while you had items open. Reopen those items from your last session?” prompt at Outlook startup then the only way I know how to to this is to roll back your MS Office installation to Version 2305 / Build 16501.20210. If you want to try this workaround see my 24-Jul-2023 instructions posted on page 1 of skydiver68's Startup Options' Drop Down Menu Missing in Outlook 2021.

    Before you roll back to Version 2305 just be warned that this will remove the security patches for the 10 exploits patched by Version 2306 / Build 16529.20182 on 11-Jul-2023 (see the Release Notes for Microsoft Office Security Updates). For that reason I have decided not to roll back o Version 2305 and will just wait for Microsoft to release a bug fix.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.0 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20134 Click-to-Run

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  5. Anonymous
    2023-08-02T16:39:34+00:00

    Sorry this is not a response to my Q because the solution from Joop is not possible either (not on screen, not in the options)

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