My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-09T06:13:25+00:00

    Ben nu inmiddels 10 dagen vrij van de irritante Popup.

    Controleer regelmatig of de Reopenwindows waarde op 1 blijft staan en dat is tot nu toe het geval.

    Blijft onbegrijpelijk dat Microsoft nog steeds de Start Options niet heeft gerepareerd.

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  2. Anonymous
    2023-08-08T22:53:15+00:00

    Oh well - sorry all - the darn pop-ups back, the update Version 2307 (Build 16626.20170 Click-to-Run) did not do the trick, thus no fix therein for pop-up "Outlook closed while you had items open. Reopen these those items from your last session YES/NO"

    Therefore have gone back to using the workaround by unticking the 'Store my Outlook Settings to Cloud' box and no pop-up.

    Likewise of course no options still under > Start Up Options.

    The bug continues it would appear until M/soft release a fix!!!

    Cheers All

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  3. Anonymous
    2023-08-08T10:24:24+00:00

    Hi Joop and All,

    Note tonight I clicked on 'update' in Outlook 2016 - update took place and now have Version 2307 (Build 16626.20170 Click-to-Run).

    It was Version 2307 (Build 16626.20134 Click-to-Run).

    Then;

    1. I changed my 'work around' by 'reticking/reselecting' Store my Outlook Settings to Cloud box and so far no annoying Pop-Up.
    2. But, there are still no options under > 'Start Up Options'

    Will advise if the Pop Up mentioned re 1) above and mentioned in thread occurs again. So far it hasn't. If it does I will revert to the work around by unticking the box 'settings to cloud' option.

    Dare we hold our breath and believe at least & at last a fix for the pop-up was in this update?

    Cheers

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  4. Anonymous
    2023-08-07T05:10:55+00:00

    Inmiddels ben ik precies 1 week vrij van de vervelende melding.

    Hte punctueel aanpassen van het register zoals hier aangegeven was voor mij de oplossing.

    Ik gebruik Windows11 en Office professinal Plud 2019.

    We blijven hopen op reparatie van de StartUp Options door het lakse Microsoft.

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  5. lmacri 2,505 Reputation points
    2023-08-06T12:47:25+00:00

    ... I was having this same issue on Outlook 2016 and then I used on the ONLINE office repair. It still didn't work until I actually clicked "Open" on the Outlook app in the root folder instead of the shortcut. I didn't even have to "Run as administrator." It seemed as if the online repair actually uninstalled my Outlook and reinstalled it but the old toolbar shortcut had issues. I deleted the old shortcut and once it was open correctly, I "Pinned to the toolbar" and all seems well now....

    Hi Photoman2525:

    What is your Windows OS (if Win 10 or Win 11 please include the version and build shown at Settings | System | About Windows Specifications or open a Run dialog box and enter winver), the full name of your MS Office 2016 Click-to-Run product (e.g., MS Office Professional 2016 Click-to-Run), and what is your current MS Office version shown beside the "About Outlook" button at File | Office Account | About Outlook? Has your repaired MS Office installation updated back to the current Version 2307 / Build 16626.20134 (rel. 27-Jul-2023), and if so can you confirm that your "When Outlook opens:" dropdown box at File | Options | General | Startup Options is still present after you are patched back to the current MS Office Version 2307 / Build 16626.20134?

    Also, when you ran the full ONLINE repair of MS Office (i.e., not the QUICK repair) as instructed in the support article Repair an Office Application do you recall what version and build was originally installed? The ONLINE repair is essentially an uninstall and reinstall of your MS Office installation that should not touch your profile and user data, and it's possible that an ONLINE repair didn't work earlier for users prior to 27-Jul-2023 because they were simply reinstalling a buggy Version 2306 build.

    I'm also curious why you had to launch Outlook.exe manually from C:\Program Files\Microsoft Office\root\Office16 (i.e., instead of your toolbar icon) after your repair in order to see the dropdown box at File | Options | General | Startup Options. Just FYI, I tried running Outlook.exe from this folder today without trying the ONLINE repair first and the dropdown box at File | Options | General | Startup Options is still missing from my MS Outlook 2019 settings, so it's not just a corrupted shortcut icon that's causing the problem.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.1 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.34.275-1.0.2089 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2307 / Build 16626.20134 Click-to-Run

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