My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-10T07:45:37+00:00

    Good morning, Jason,

    Thanks for the update on the current position. Much appreciated.

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  2. Anonymous
    2023-08-10T00:56:50+00:00

    Damk , Jason voor je inzet.

    Ben benieuwd en wacht af.

    Vriendelijke groet,

    Joop

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  3. Anonymous
    2023-08-10T00:35:57+00:00

    Hello CSG-08

    Hope you are doing well today!

    Just to inform you I am still waiting for the update from our internal team about this thread. They are still doing some deliberation and investigation on how to fix it.

    Once I have the reply. I will get back to you as soon as possible.

    Regards,

    Jason Guer

    Microsoft Community Moderator

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  4. Anonymous
    2023-08-09T09:31:00+00:00

    As a matter of interest these are the fixes for Outlook in yesterdays update mentioned in my post above, that is:-

    Outlook

    • We fixed an issue that caused Outlook to fail to show Top Search Results in some views.
    • We fixed an issue where Microsoft 365 links failed to launch properly.
    • We fixed an issue that caused users to receive errors about having too many Actionable Messages open more frequently than expected.

    Lets hope this threads two issues get a fix soon!!!??

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  5. Anonymous
    2023-08-09T09:10:54+00:00

    Daar ben ik het mee eens, Joop

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