This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".
I have tried to remove this function via File; Options; General; Start up options, but my Start up options title does not have a drop down menu !
I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options
I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.
Is there a fix?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you. Microsoft created the problem. Their coders don't know what they are doing if they can't back out of their changes. I don't believe they know how to fix it because it would have been fixed by now. This is going on two months now.
Mocrosoft, Microsoft REGEL DIT
Microsoft isn't listening to us. This has affected 26 computers for me. Go Apple
I added the key manually re-created that registry entry and/or set the value to 1, and tested it you can set to 1 or 0 ) just addding the key repaired the problem
Customer should NEVER need a work-around. This should have been fixed within a day or two of the issue being reported. Microsoft customer service is non-existent except for Chat and those reps are horrible. Do NOT let them take control of your computer. They have no idea what they are doing. The solution for me because Microsoft is so customer unfriendly is to go Apple.