My Outlook 2016 "Start Up Options menu" has no drop down submenu

Anonymous
2023-07-04T14:16:19+00:00

I have Outlook 2016 on my home computer. Within the last few weeks, on reopening Outlook, I have received the message "Outlook closed while you had items open . Reopen these items from your last session ?".

I have tried to remove this function via File; Options; General; Start up options, but  my Start up options title does not have a drop down menu !

I have opened and reopened the Options menu, but to no avail. Nor is there an option to press on the heading "Start up options" which is located between Privacy Settings and Attachment options

I'm sure that I must have closed Outlook in the past without closing all items, but this message has only begun appearing within the last week.

Is there a fix?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-02T15:22:12+00:00

    Thank you all for your answers.

    For me the outlook message "Outlook closed while you had items open" started in June is probably the result of an update that that caused the "Start up options" submenu drop down to disappear.

    Some people have updated the registry to add a new key and this looks like a temporary fix.

    My view is end users should not edit the registry and that Microsoft should issue a hot fix that updates/adds the key to the registry while they diagnose the root cause of the problem.

    Chris

    windows 11

    Microsoft Office Professional Plus 2021 verions 2307 16626 20134

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  2. Anonymous
    2023-08-02T14:25:27+00:00

    Great White North - sinds ik de waarde heb ingesteld ( maandagmorgen 31 juli ) met een 1 decimaal heb ik de beroemde melding niet meer op mijn scherm gehad. Ik juich niet te vroeg maar ben hoopvol.

    Groet ! Joop

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  3. Anonymous
    2023-08-02T08:57:18+00:00

    Thanks Jason ~ much appreciated.

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  4. Anonymous
    2023-08-02T04:56:52+00:00

    Thanks Jason - your efforts are appreciated, Regards Joop

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  5. Anonymous
    2023-08-02T02:15:11+00:00

    Thanks Jason - your efforts are appreciated, Regards

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