Outlook: Cannot move the items. The operation cannot be performed because the message has been changed.

Anonymous
2022-05-20T08:11:25+00:00

This message often pops up when I try to move an email to a folder after reading and closing it.  This happens even though I have not changed the message at all other than to read it.  If I select another message and then try to move the original message again, it will work.

I have been getting this problem for years and I am sick of it! everytime I try to tidy my inbox it takes hours because I have to keep moving away and then back to the email.

I know this message pops up in relation to other scenarios but I would like to concentrate on just this one problem as otherwise there are too many off topic answers.

This has been happening for at least 6 YEARS is no-one from Microsoft able to help with this problem?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-06-28T15:58:41+00:00

    I can vouch for at least one case of an Exchange MAPI shared mailbox suffering from this issue. Still trying to identify cause.

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  2. Anonymous
    2023-07-25T01:14:35+00:00

    Freakin awesome.....this has been annoying me for years and your suggestions solved it....thanks so much.

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  3. Anonymous
    2023-07-26T12:41:13+00:00

    Oh my! Can't believe this worked and the solution ended up so easy to implement.

    Thank you! Thank you! Thank you!

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  4. Anonymous
    2023-08-14T07:36:23+00:00

    I am another that has had the problem for years. On office 365 via app with about six email accounts all IMAP. Usually can solve by exiting Outlook app, waiting a few minutes and restarting. As others report seems to happen randomly.

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  5. Anonymous
    2023-08-25T09:17:14+00:00

    I keep seeing this issue, too. I always need to restart Outlook for this, it's terribly annoying and costs a lot of time. It's ridiculous that a problem like this exists and hasn't been taken care of, yet. Microsoft should finally address this.

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    1 person found this answer helpful.
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