SMTP does not work

Anonymous
2023-01-09T19:05:01+00:00

Hi,

My Sage accounting system used to send invoices with no issues and then stopped working for a second time. The first time I had to change the configuration of the SMTP server which had fixed the issue for several months. Now it doesn't send emails again.

I have confirmed that the settings have not changed. The only security option is the torn on SSL/TLS or not with a check mark. The setting are as follows:

Why did it stop working (around end of Nov.) ?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-01-10T14:03:48+00:00

    Are you using Outlook.com (consumer account) or an office 365 business account?

    For business accounts: Microsoft disabled basic auth and the admin needs to enable SMTP AUTH. Instructions are here -

    https://learn.microsoft.com/exchange/clients-an...

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  2. Anonymous
    2023-01-10T13:48:18+00:00

    They don't mension MS at all and according to web outlook the settings (posted image above) are correct. They also do not say how to verify the certificate.

    According to Windows Update, I'm up to date with no updates available to install

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  3. Anonymous
    2023-01-10T13:30:22+00:00

    please go to this link for more info and solution to this inquiry:

    https://www.juniper.net/documentation/en_US/cso...

    Disclaimer: This is a Third-Party/Non-Microsoft link which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). Just follow the instructions/steps given and there is no need to buy paid or free products to fix your computers as they do more harm than good sometimes.

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  4. Anonymous
    2023-01-10T13:26:32+00:00

    I have no clue. How do I do that ?

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  5. Anonymous
    2023-01-10T13:19:57+00:00

    Hello, happy to help you today dear :)

    Do you have certifiacate renewal for your TLS?

    all the best,

    Alyssa

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