Outlook New Experience update - network save location bug

Anonymous
2022-07-21T05:58:48+00:00

My default save location when saving documents from Word/Excel/Outlook is on network folder via folder redirection for Documents and Desktop. When i switch to new experience interface and try to save email attachment from Outlook it's trying to open the shared folder via port 80 instead SMB file share which cause an pop up display Connecting: Trying to connect to: \fileserver\share...

Microsoft® Outlook® for Microsoft 365 MSO (Version 2206 Build 16.0.15330.20260) 64-bit

If I manually change the default save location to point on some local folder and then navigate to the file share via "save as" dialog it browse the shared folders normally and open the network shares normally. Also if i disable the new experience switch and return to the old interface of outlook it works ok. This problem is observed only in the New experience interface for all Office products (word/excel/outlook) when the default save location is pointing to the network share.

For Word and Excel there's option for default save location

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

78 answers

Sort by: Most helpful
  1. Anonymous
    2022-09-30T19:52:35+00:00

    I will post back when there is more information JD. The Office Team is working on the fix but there is no estimate yet for release date. Like most fixes it should go to the Beta Channel first so if you want to do validation, setup a machine on Beta and you can test as soon as it is ready.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-09-30T19:22:15+00:00

    Can you update us when it is fixed or should it expected to be fixed in the October Monthly Enterprise Release ?

    Thanks

    JD

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-09-30T19:03:25+00:00

    I checked the bug and there was a regression that caused a crash in some situations. The fix has been pulled for Version 2209. It is being actively worked on but there is no new ETA for the fix yet.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-09-30T15:58:21+00:00

    I still have users on v2209 build 15629.20156 having the issue.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-09-12T19:37:35+00:00

    JD,

    The change addresses a hang when browsing a network folder via a UNC path as the default save directory. Clicking Browse in the Backstage, the save location can hang for a long time on a "Connecting to server" modal dialog. This is my own summary as I understand the bug.

    The fix is already available for testing in Beta and Current Channel Preview channels in builds 15617.10000 and higher. It will get to production ~9/26/22 in Version 2209 which you can monitor from Update History, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Docs. The fix backports to other channels including SAC will start about a month after getting to Current Channel and validate its working well.

    Was this answer helpful?

    0 comments No comments