Outlook New Experience update - network save location bug

Anonymous
2022-07-21T05:58:48+00:00

My default save location when saving documents from Word/Excel/Outlook is on network folder via folder redirection for Documents and Desktop. When i switch to new experience interface and try to save email attachment from Outlook it's trying to open the shared folder via port 80 instead SMB file share which cause an pop up display Connecting: Trying to connect to: \fileserver\share...

Microsoft® Outlook® for Microsoft 365 MSO (Version 2206 Build 16.0.15330.20260) 64-bit

If I manually change the default save location to point on some local folder and then navigate to the file share via "save as" dialog it browse the shared folders normally and open the network shares normally. Also if i disable the new experience switch and return to the old interface of outlook it works ok. This problem is observed only in the New experience interface for all Office products (word/excel/outlook) when the default save location is pointing to the network share.

For Word and Excel there's option for default save location

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-01-10T16:43:25+00:00

    Very simple fix I've found-- if you're not using the webclient, disable it. The delay is the webclient starting then stopping. Disabling it fixes it.

    sc config webclient start= disabled
    

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  2. Anonymous
    2022-07-27T23:10:02+00:00

    we have the same issue with build 20264. i reverted office to

    Version 2206 (Build 15330.20196)
    and still having this issue....
    
    issue resolved after reverting to version 2205
    

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  3. Anonymous
    2022-09-13T06:47:08+00:00

    According this link: https://docs.microsoft.com/en-us/officeupdates/beta-channel

    This issue is fixed in Version 2209 (Build 15619.20000)

    Office Suite

    • We fixed an issue where when trying to save Office files or Outlook attachments to network shared path, a status message would appear and remain on screen for several minutes.

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  4. Anonymous
    2022-09-01T12:02:02+00:00

    Thanks for the tip on WebClient!

    After looking into the WebClient service (i.e. WebDAV), here are the two workarounds that worked for us (see below). We wanted to avoid disabling the service outright.

    Workaround #1

    Block WebDAV/WebClient Traffic to your local SMB/file server from each client PC.

    Assumes you don't have HTTP/s services running on your local SMB/file server.

    #PowerShell

    $SMBServerIPs = @('192.168.111.111','1111:1111:1111:0000:0000:0567:5673:1111')

    New-NetFirewallRule -DisplayName "Block Outbound WebDAV (WebClient) Traffic to SMB File Server" `

    -Group "!!Troubleshooting (IT Dept)" `

    -Direction Outbound `

    -Protocol TCP `

    -RemotePort 80,443 `

    -Action Block `

    -RemoteAddress $SMBServerIPs

    Workaround #2

    Disable WebDAV/WebClient Traffic for Websites (that might be) running Sharepoint or Office Web Server.

    Potential issues with MS365 services(???).

    Set HKLM\SYSTEM\CurrentControlSet\Services\WebClient\Parameters\AcceptOfficeAndTahoeServers to 0 (Default is 1) (https://docs.microsoft.com/en-us/iis/publish/using-webdav/using-the-webdav-redirector)

    Hope this helps someone else.

    D

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  5. Anonymous
    2022-08-03T11:25:09+00:00

    we have the same issue

    the users has folder redirection to DFS namespace

    every thing was fine until version 2206

    on Version 2206 and later ,when we try to save file in excel when we click on "Browse" we get this message

    and we need to wait untill if disapear...

    hope there will be an update for this bug

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