My Facebook was hacked and the email address changed without my consent. How do I get it back?

Anonymous
2023-03-08T21:41:01+00:00

My Facebook was hacked, and the email address was changed to s*****************@hotmail.com and my original two email addresses were deleted from the Profil. How can you help me to log in again, or find out the email address that’s being used for MY Facebook account, so that I can gain it back or take legal actions against the hacker???

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Anonymous
2023-04-03T09:40:11+00:00

Hi, so getting my account back wasn’t that easy. I had to send in my ID twice, to verify it’s me. Trying to log in from a browser that I had precise used helped. While it took some time for them to actually send me a verification code, the hacker put down a second email address. I was able to remove them once I got access again.

I went to the forgot my password page when logging in and clicked no longer have access to these, then I was asked for my ID & I believe to describe the reason for verification. It took like 4 or 5 days to get back into it the account and set up two factor verification, but the sending in my ID & proving it’s me was the way to go, as there’s no direct way of contacting Facebook with this issue.

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  1. Anonymous
    2023-06-07T18:32:18+00:00

    Hello everyone I currently have someone hacking into my account to get it recoverd I will come back and update if it's legit

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  2. Anonymous
    2023-06-07T20:24:58+00:00

    Hi Wayne,

    I'm in this exact same boat and devastated. Going around in circles trying to regain my account but seems impossible as hacker has changed all emails etc. Have you had any success? Any tips?

    Renee

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  3. Anonymous
    2023-06-10T03:32:45+00:00

    I'm having the same experience, they changed my emails and I am going round in circles trying to get back in. I found the ID page, but it says you have to log in to upload your ID. How did you send it?

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  4. Anonymous
    2023-06-11T09:13:33+00:00

    Hi everyone, I had the same situation with a hacked account. The password was changed, and my e-mail address and phone number were removed. I've been trying to somehow recover my profile for a week, but without success.

    I found a guy through a friend who managed to get my account back. I don't know how he managed it, he just asked me to give him an email address that was inserted instead of mine. He charged for his service of course but it was worth it and not expensive.

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