Keep Getting "Outlook closed while you had items open. Reopen items from last session?" Even Though It's Not True

Anonymous
2023-07-05T13:34:20+00:00

This just started happening. Whenever I open Outlook, I get the message "Outlook closed while you had items open. Reopen items from last session?" even though this is not true -- I did not have items open when I closed Outlook. Using Windows 11. Screenshot of what version of Outlook I have:

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2023-07-07T17:46:51+00:00

I'm on build 2306. Is this the reg key in question?

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
DWORD: ReopenWindowsOption
Value: 1

Yes.

Some users that updated to 2306 have reported that the key was not already in the Registry and had to add it and the value.

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  1. Anonymous
    2023-09-15T22:13:51+00:00

    It does not work

    Also need to disable the saving settings to the cloud, that what I had to do and I have no longer had this issue since and its been working fine for months.

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  2. Anonymous
    2023-09-15T22:35:40+00:00

    Thanks To you all, definitely this problem started to occurred after Updating to version 2209, Amazing seems to have

    fixed itself... no more issues. I have disabled Auto-Updates just in case this occurs again

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  3. Anonymous
    2023-09-16T00:24:01+00:00

    At times it opens without the message. Most of the time the message still shows up for me.

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  4. Anonymous
    2023-09-16T02:28:00+00:00

    I just hope, that it will remain off for me, like I said it magically fixed itself...note that this error started with version 2209. Hope for the Best.

    Ted

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