Keep Getting "Outlook closed while you had items open. Reopen items from last session?" Even Though It's Not True

Anonymous
2023-07-05T13:34:20+00:00

This just started happening. Whenever I open Outlook, I get the message "Outlook closed while you had items open. Reopen items from last session?" even though this is not true -- I did not have items open when I closed Outlook. Using Windows 11. Screenshot of what version of Outlook I have:

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2023-07-07T17:46:51+00:00

I'm on build 2306. Is this the reg key in question?

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
DWORD: ReopenWindowsOption
Value: 1

Yes.

Some users that updated to 2306 have reported that the key was not already in the Registry and had to add it and the value.

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  1. Anonymous
    2023-08-06T08:21:26+00:00

    I agree absolutely with you about not mucking about with the registry;

    But this did work for me;

    If you open Outlook directly from the app menu make a shortcut on your desktop and use that. 

    Right click on the Outlook desktop icon, Select Properties and edit the" Target" field by adding a command switch as follows. 

    .......\OUTLOOK.EXE" /restore

    Adding the command switch /restore will...

    The space before the / is needed

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  2. Anonymous
    2023-08-06T11:16:28+00:00

    Thanks for the coherent walkthrough of all that has not worked in resolving this issue. Given the current environment in big tech (with one notable exception) I am not surprised at what happened to you when you made some "not-nice" comments...I will heed your advice. Much appreciated.

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  3. Anonymous
    2023-08-06T11:26:00+00:00

    Your fix is working so far...time will tell. Thanks for taking the time to share it. Much appreciated.

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  4. Anonymous
    2023-08-06T13:41:45+00:00

    OMG the space before the / seems to have worked! Many Thanks

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