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This just started happening. Whenever I open Outlook, I get the message "Outlook closed while you had items open. Reopen items from last session?" even though this is not true -- I did not have items open when I closed Outlook. Using Windows 11. Screenshot of what version of Outlook I have:
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm on build 2306. Is this the reg key in question?
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
DWORD: ReopenWindowsOption
Value: 1
Yes.
Some users that updated to 2306 have reported that the key was not already in the Registry and had to add it and the value.
Diane - This started happening on my system about 2 months ago. I am using Outlook 2019 Pro version 2306 - Build # 16529.20182.
I added the key in Regedit two weeks ago, but it's still faulting with the same message. I'm wondering if the build # is the culprit here.
Tom
Diane - This started happening on my system about 2 months ago. I am using Outlook 2019 Pro version 2306 - Build # 16529.20182.
I added the key in Regedit two weeks ago, but it's still faulting with the same message. I'm wondering if the build # is the culprit here.
Tom
I am running Microsoft Office Home and Business 2016 version 2307 (Build 16626.20134 Click-to-Run) and I haven't had any issues since 13th July.
All I did was Run Outlook (version 2306) as Administrator, closed that popup and then went to Outlook Options -> General -> and disabled Cloud Storage [Store my Outlook settings in the cloud] then closed it and now whenever I launch Outlook as a normal User its all fine.
Sadly it did not work for me!
Are you kidding me? I'm not a computer programmer. I just want to get the pop up off my screen. Why should I have to go through so many steps. MS sucks. And no Diane or whoever, the Start Up Option does not do anything. You cannot turn it off. I've had this computer for over a year and it just started happening so there must be a way it turned on so there must be a way to turn it off!