Keep Getting "Outlook closed while you had items open. Reopen items from last session?" Even Though It's Not True

Anonymous
2023-07-05T13:34:20+00:00

This just started happening. Whenever I open Outlook, I get the message "Outlook closed while you had items open. Reopen items from last session?" even though this is not true -- I did not have items open when I closed Outlook. Using Windows 11. Screenshot of what version of Outlook I have:

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2023-07-07T17:46:51+00:00

I'm on build 2306. Is this the reg key in question?

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
DWORD: ReopenWindowsOption
Value: 1

Yes.

Some users that updated to 2306 have reported that the key was not already in the Registry and had to add it and the value.

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  1. Anonymous
    2023-07-18T01:22:56+00:00

    Thanks for all the helpful information and advice. It's greatly appreciated. 👍

    Your welcome and I appreciate the Thank You as many I help never let me know that my advice helped them.

    If you find my style of detail instructions to your liking, may I suggest you download a copy of my free book at the following link. It contains over 100 tips and how to's for Windows 10 Home, Word, Excel, and Outlook although it doesn't have this Outlook update revision how to (to be included in the second edition). The link is to a free hosting site that I use, be sure to download only the pdf file and ignore the ads which "pay" for the hosting. An ad will popup , just close it and the download will be quick. Also ignore any comment to "fix" the download...more ads.

    The items in the Table of Contents of the pdf are links to that tip/how to within the document and each tip/how to has a link at the end to return to the Table of Contents for easy quick navigation.

    It is free to all, contains no ads, or any malware.

    Windows 10 Home Users Companion

    Upload the PDF to your smart phone so you can refer to the instructions while performing that function on the PC.

    Thank you

    I downloaded the PDF - 297 pages - WOW !

    I also now understand your User Name

    Originally I though you were a physician as in Dr Card

    Enjoy the rest of the summer.

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  2. Anonymous
    2023-07-17T22:38:41+00:00

    Thanks for all the helpful information and advice. It's greatly appreciated. 👍

    Your welcome and I appreciate the Thank You as many I help never let me know that my advice helped them.

    If you find my style of detail instructions to your liking, may I suggest you download a copy of my free book at the following link. It contains over 100 tips and how to's for Windows 10 Home, Word, Excel, and Outlook although it doesn't have this Outlook update revision how to (to be included in the second edition). The link is to a free hosting site that I use, be sure to download only the pdf file and ignore the ads which "pay" for the hosting. An ad will popup , just close it and the download will be quick. Also ignore any comment to "fix" the download...more ads.

    The items in the Table of Contents of the pdf are links to that tip/how to within the document and each tip/how to has a link at the end to return to the Table of Contents for easy quick navigation.

    It is free to all, contains no ads, or any malware.

    Windows 10 Home Users Companion

    Upload the PDF to your smart phone so you can refer to the instructions while performing that function on the PC.

    Was this answer helpful?

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  3. Anonymous
    2023-07-17T20:52:58+00:00

    Thanks for all the helpful information and advice. It's greatly appreciated. 👍

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  4. Anonymous
    2023-07-17T20:16:35+00:00

    I'm glad you got it to work and I must have missed that post that you got it to work.

    "I forgot the beginning quote and it was not recognized. I then put in the quote, pressed Enter and the "update", or in this case "reversion", downloaded and installed."

    For future reference you don't have to use quotes in commands any more. You can still use them, but they must be matched with closing quotes. That article is older and when it was written quotes were needed. Forget about quotes and avoid hassles like non matching quotes.

    "To revert back to any other build, you can find the build numbers here:

    Version numbers of update branches for Office 365 clients."

    Yes, but one can get confused about which version to use. It is best to look at the Update history in your Outlook application which shows the exact build number for your Outlook. Outlook Update History = File > Office Account, click dropdown for Update Options and select View Updates. This goes directly to the Microsoft Updates page for this specific Outlook application. This differs slightly from those instructions that you posted and its the way I chose to perform this action.

    BTW: Microsoft released a second version of 2306 on July 11, 2023, but appears to affect only Excel and Word app. Hopefully Microsoft will fix this bug soon.

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