Keep Getting "Outlook closed while you had items open. Reopen items from last session?" Even Though It's Not True

Anonymous
2023-07-05T13:34:20+00:00

This just started happening. Whenever I open Outlook, I get the message "Outlook closed while you had items open. Reopen items from last session?" even though this is not true -- I did not have items open when I closed Outlook. Using Windows 11. Screenshot of what version of Outlook I have:

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2023-07-07T17:46:51+00:00

I'm on build 2306. Is this the reg key in question?

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
DWORD: ReopenWindowsOption
Value: 1

Yes.

Some users that updated to 2306 have reported that the key was not already in the Registry and had to add it and the value.

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  1. Anonymous
    2023-07-28T00:58:37+00:00

    Is there a reason Microsoft can't send out a fix for this very annoying problem?

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  2. Anonymous
    2023-07-26T19:33:46+00:00

    Microsoft has issued a fix for this issue:

    • We fixed an issue where Outlook would prompt the user to save changes to a meeting when no changes were made.

    at the following Microsoft link.

    Microsoft Release Notes

    Version 2307 (Build 16626.20132) Released today July 26, 2023

    Turn the Updates back on.

    Hi DrCard:)):

    Does Version 2307 (Build 16626.20132) restore the missing settings at File | Options | General | Start Up Options?

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v115.0.2 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2306 / Build 16529.20182 C2R

    The File | Options | General | Start Up Options are not there, Start up options is there, but no options under it. The registry key for those options is still there and is set to the value of 1 (=Never), but it was that way before the update. I updated from 2305 to 2307.

    The fix appears to be behind the settings.

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  3. lmacri 2,505 Reputation points
    2023-07-26T19:22:33+00:00

    Microsoft has issued a fix for this issue:

    • We fixed an issue where Outlook would prompt the user to save changes to a meeting when no changes were made.

    at the following Microsoft link.

    Microsoft Release Notes

    Version 2307 (Build 16626.20132) Released today July 26, 2023

    Turn the Updates back on.

    Hi DrCard:)):

    Does Version 2307 (Build 16626.20132) restore the missing settings at File | Options | General | Start Up Options?

    Users who have rolled back to Version 2305 to restore those settings (something I haven't tried yet) may not want to update to Version 2307 if this stops the “Outlook closed while you had items open. Reopen those items from your last session?” prompt at startup but causes their startup up settings to disappear from their options again.

    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v115.0.2 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.33.272-1.0.2069 * Macrium Reflect Free v8.0.7279 * Microsoft Office 2019 Home and Business 2019 Version 2306 / Build 16529.20182 C2R

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  4. Anonymous
    2023-07-26T19:01:19+00:00

    Microsoft has issued a fix for this issue:

    • We fixed an issue where Outlook would prompt the user to save changes to a meeting when no changes were made.

    at the following Microsoft link.

    Microsoft Release Notes

    Version 2307 (Build 16626.20132) Released today July 26, 2023

    Turn the Updates back on.

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