Keep Getting "Outlook closed while you had items open. Reopen items from last session?" Even Though It's Not True

Anonymous
2023-07-05T13:34:20+00:00

This just started happening. Whenever I open Outlook, I get the message "Outlook closed while you had items open. Reopen items from last session?" even though this is not true -- I did not have items open when I closed Outlook. Using Windows 11. Screenshot of what version of Outlook I have:

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2023-07-07T17:46:51+00:00

I'm on build 2306. Is this the reg key in question?

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences
DWORD: ReopenWindowsOption
Value: 1

Yes.

Some users that updated to 2306 have reported that the key was not already in the Registry and had to add it and the value.

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  1. Anonymous
    2023-08-02T16:20:45+00:00

    If you open Outlook directly from the app menu make a shortcut on your desktop and use that.

    Right click on the Outlook desktop icon, Select Properties and edit the" Target" field by adding a command switch as follows.

    .......\OUTLOOK.EXE" /restore

    Adding the command switch /restore will...

    1. Stop the annoying dialog box opening anymore.
    2. If you have multiple e-mails accounts, Outlook will open next time in the last used account, instead of default setting.
    3. If you actually did leave messages open last time, they will open next time.

    If MS ever decide to issue an update to fix this, simply remove the switch.

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  2. Anonymous
    2023-08-02T14:42:40+00:00

    Alison; i am 100% in agreement with you. This pop up is ridiculous and annoying

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  3. Anonymous
    2023-08-02T14:03:31+00:00

    Are you kidding me? I'm not a computer programmer. I just want to get the pop up off my screen. Why should I have to go through so many steps. MS sucks. And no Diane or whoever, the Start Up Option does not do anything. You cannot turn it off. I've had this computer for over a year and it just started happening so there must be a way it turned on so there must be a way to turn it off!

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  4. Anonymous
    2023-08-01T16:34:04+00:00

    Sadly it did not work for me!

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