New outlook - order of email accounts

Anonymous
2023-04-18T15:28:16+00:00

I have multiple email accounts linked to my outlook login, some for work, volunteering and some personal for me and family.

Since 'upgrading' to the new version, I have loads of 'favourites' which I never use and the order of the accounts is not how I want them. I can see how to change your primary but not how to sort the list to change the order top to bottom. Also can I remove the favourites as I don't use them, or even hide?

Thanks

Bill

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

146 answers

Sort by: Oldest
  1. Anonymous
    2025-06-05T12:36:06+00:00

    I struggled with this for a while and couldn't find an easy fix in the new outlook. I ended up reverting back to the old outlook, sorting my accounts order by simply 'dragging and dropping' and then switched back across to the new outlook. So far it has kept the accounts in the desired order. Not all updates are upgrades and the worst kind is when the update takes away simple functionality. You'd think Windows has been around long enough that surely by now, the Microsoft engineers could get the email app to work as well as it needs to without the need to roll out new versions, let alone force users to adopt the new platforms. Don't get me wrong, I'm all for development. I'm quite happy to spend dollars on changing out hardware as often as required to get the benefits of faster processing, more storage etc, but I was quite happy using Windows 3.1

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-06-16T16:55:43+00:00

    That's great!! It works.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-06-16T17:08:59+00:00

    My theory is that MS employees use Macs so they haven't a clue how to fix a PC.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-06-17T16:21:24+00:00

    Old Outlook gives me control over how my email accounts are prioritized by dragging and dropping them in the navigation (side) panel in the order I want them. New Outlook does not have this feature and my various email accounts are now sorted in an order that, for my purposes, is disorganized. If you want me to use new Outlook, which it seems like you really, really do, it has to have ALL of the same features old Outlook has. Or I won't use it. Fix it. Thanks.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Reported
    Anonymous
    2025-06-17T16:30:03+00:00

    See above for solution. You don't have to use Outlook, it's a free world.

    0 comments No comments