New outlook - order of email accounts

New outlook doesn't let me select the account when I click on the left arrow!

What would cause this?

If M$ cared they'd have done something to resolve the issue within the past two years - it's hardly rocket science.

The is no 'solution' - there is an ugly workaround that involves removing and readding accounts in the order we want. That said, it's not too hard - I've done it on one device but have yet to do so on the other.

New Outlook is NOT just a facelift of 'classic' Outlook - it's a reimplementation of a subset of the functionality provided by classic Outlook. And that was fine - Microsoft implied that the missing functionality would be added at a later date and, meanwhile we could continue to use classic Outlook instead. Last week they removed that as an option for me.

So, I am a rather unhappy customer that sees M$ as a rather uncaring company ...

As you say, sheesh!

How do you know they don't care? Sheesh people

There is a solution. They didn't include it explicitly in the ew outlook but it's not that hard, and New Outlook is just a facelift. You too can do this!

And two years on there is still no real solution - accounts appear in the navigation pane in the order they are entered and there is no way to reorder them for the convenience of the user.

I came across this thread when searching for a solution to this relatively mild irritant. I have resisted migrating to the new Outlook for a number of years simply because I have been using offline folders (pst files) to manage historic emails that I wish to retain. But last week new Outlook was foisted upon me by a Microsoft 365 update that deleted classic Outlook from my PC - so there's no going back (despite there being a "Go to classic Outlook" button!

New Outlook is very pretty but functionally very poor. A retrograde step from Microsoft who clearly don't care for their customers at all ...

this option solved my problem