Keep receiving a password reset email.

Anonymous
2020-05-14T17:51:44+00:00

Hi, 

I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails.  How do i get the emails to stop.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2020-06-07T11:30:13+00:00

    Hi

    I am getting this also since reusing my xbox one they have been trying to login from china and australia, seems the same people that tried in 2014/2016/2017/2019 from the logs. I'm really not sure why but i did step up my security and used two factor as well but i got 6 reset requests in less than 30 seconds apart.

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  2. Anonymous
    2020-06-08T05:18:14+00:00

    Hello LBell_217

    Those emails would be generated anytime <anyone> clicks on "Forgot Password?"

    There is no way to stop those messages since it would also prevent you from changing your password using the same option.

    What I would keep tabs on are any unexpected successful logins to your account since if you see that, means someone was successful in hacking your account.

    Check the recent sign-in activity for your Microsoft account

    https://support.microsoft.com/en-us/help/402664...

    This is very frustrating. I am getting approx 20 emails a day with a 'did you request a password reset? Here is the code'. The account is secure but it is very annoying. :(

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  3. Anonymous
    2020-06-08T16:23:40+00:00

    Yeah i keep getting them too  I've put in a request to delete my account, done with this.

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  4. Anonymous
    2020-06-08T22:45:26+00:00

    UPDATE: My fix was to create a gmail account with a complicated name that only I know. I then set this as the recovery password email address for both my primary and secondary hotmail accounts. Now when the hackers try to reset my password, they don't know how to autocomplete the recovery email address e.g., hty*****@gmail.com. So hopefully I will not get a blizzard of emails with a password reset code, and if I do, it is going to an email address that I don't regularly check so it will be less irritating. The only downside to this is that it is crucial that I do not lose the login details to this new gmail account, in case I am the one that needs to change my hotmail passwords!!!

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  5. Anonymous
    2020-06-09T01:04:09+00:00

    same here, two e-mails so far, coming from the legit security e-mail address.... very frustrating

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