Keep receiving a password reset email.

Anonymous
2020-05-14T17:51:44+00:00

Hi, 

I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails.  How do i get the emails to stop.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2020-06-18T12:02:53+00:00

    Serious Update.

    Today I have finally had an authenticator access request pop up. This is a first!

    So they have now either got the password correct (i checked on the haveibeenpwnd site its not listed, changed anyway) or have circumvented the password reset somehow.

    The successful connection attempt was from France and I did select NO. What's worse is I have checked the log to find out more details and its not listed!?!

    The notification I received was,

    Log on authorisation request from "France" please select the number displayed on the device to authorise.

    I clicked deny as it wasn't me and i'm certainly not on a French IP.

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  2. Anonymous
    2020-06-18T12:38:51+00:00

    I have the same since mid may twice a day trying to access. this never happened before. the ips are from india Ukraine brazil salt lake city (which is not my location) ect . the  fun part is when I tried to add two step verification Microsoft never sent me the code to my second email so I cant have two way authentication activated . frustrating.

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  3. Anonymous
    2020-06-18T13:33:25+00:00

    Today it became even worse. I am not only getting the password reset emails but since today I also receive sms text messages for onetime access. I hope somebody at Microsoft is investigating what is going on. Based on the amount of replies there really a lot of people affected.

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  4. Anonymous
    2020-06-18T13:37:44+00:00

    I assume that those trying to access my account know my tel number otherwise I would not receive the text message. Correct?

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  5. Anonymous
    2020-06-18T13:44:25+00:00

    I have the same since mid may twice a day trying to access. this never happened before. the ips are from india Ukraine brazil salt lake city (which is not my location) ect . the  fun part is when I tried to add two step verification Microsoft never sent me the code to my second email so I cant have two way authentication activated . frustrating. 

    Do you have your mobile phone number added to your security settings? They sent me a verification code to my mobile phone so I could sign into my Outlook account.

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