Keep receiving a password reset email.

Anonymous
2020-05-14T17:51:44+00:00

Hi, 

I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails.  How do i get the emails to stop.

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  1. Anonymous
    2020-06-18T12:38:51+00:00

    I have the same since mid may twice a day trying to access. this never happened before. the ips are from india Ukraine brazil salt lake city (which is not my location) ect . the  fun part is when I tried to add two step verification Microsoft never sent me the code to my second email so I cant have two way authentication activated . frustrating.

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  2. Anonymous
    2020-06-18T12:02:53+00:00

    Serious Update.

    Today I have finally had an authenticator access request pop up. This is a first!

    So they have now either got the password correct (i checked on the haveibeenpwnd site its not listed, changed anyway) or have circumvented the password reset somehow.

    The successful connection attempt was from France and I did select NO. What's worse is I have checked the log to find out more details and its not listed!?!

    The notification I received was,

    Log on authorisation request from "France" please select the number displayed on the device to authorise.

    I clicked deny as it wasn't me and i'm certainly not on a French IP.

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  3. Anonymous
    2020-06-18T10:56:13+00:00

    Snap. Checked my sign in attempts and loads of attempts happening (and failing) but have had three password reset email codes in the last 24 hours now

    Same thing is happening with me. Been 2 days now. Sick of the password reset mails to my secondary account. The unsuccesful login attempts are from various countries(Malaysia,China,France,Vietnam etc.)

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  4. Anonymous
    2020-06-17T19:25:28+00:00

    I have been experiencing the same recurring issue as the OP described above.

    On June 11, 2020, I received an email to reset my Microsoft account's password. I've never made any such request, nor was I anywhere near internet access that day, so it immediately caught my attention the next day.  Unlike most confirmation/verification emails I've seen, this one from Microsoft did not offer solutions in case the request was erroneous or, even worse, malicious.  The only option listed by Microsoft was unlinking the email account.  This was of absolutely no use to me, because while the pw reset request was fraudulent, the email address is completely valid.   So, against my better judgement, I merely made a mental note and considered the issue closed.  

    On June 15th, I found another password reset code in my email inbox.  This time I went seeking tech support and stumbled across this community thread.  Unfortunately, I found no real solutions here, but I did learn about the ability to monitor recent login attempts.  On the account security webpage, I saw the multitude of access attempts supposedly originating from IP addresses in China, Taiwan, Moldova, Russia, Italy, Thailand, Vietnam, Argenina, and the USA.  Next to each entry, I also saw noticed a message prompting me to click 'Secure your account', if I failed to recognize that account activity.  On clicking the hyperlink, I recived a pop-up notification thanking me for informing MS and assuring me there's no need to be concerned.  So, I proceeded to click this link on each unathorized login attempt.  With no other solution at-hand, once again I called a it day and hoped for the best. 

    Unfortunately, I just found two password reset codes, waiting in my inbox today.   It is both astonishing and unacceptable that Microsoft doesn't seem to have any real solutions available for this situation.  It's becoming more than inconvenience and I'm very disappointed.

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  5. Anonymous
    2020-06-17T18:58:40+00:00

    Been receiving same emails. All access came from China.

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