Keep receiving a password reset email.

Anonymous
2020-05-14T17:51:44+00:00

Hi, 

I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails.  How do i get the emails to stop.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2020-06-20T05:47:18+00:00

    I am facing the same issue for the past one week. I keep receiving the reset password from my gmail (recovery mail) and this is very considering to me. I hope to seek for advise how do I change the IP as in where are the location they tried to login to my hotmail account. 

    Thank you.

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  2. Anonymous
    2020-06-19T16:08:34+00:00

    There isn't much that can be done. This email is sent when someone tries to do a password reset with your backup email address.

    If they blocked these emails, then you actually need to reset, you wouldn't be able to.

    Solution is to change the backup email address, especially if it is the same address with a different host that's easy to guess - e.g. joeblogs@hotmail with a backup of joeblogs@gmail

    I posted in this thread how to make an alias on Gmail to help and you can also make aliases on hotmail if that's your secondary account host.

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  3. Anonymous
    2020-06-10T14:28:54+00:00

    I also have been receiving emails from Outlook/hotmail all day to my GMAIL, providing me a password reset code. I never requested a password reset, nor did I forget my password. This is the 5th reset code I've received today from Outlook.

    Frustrating trying to get a hold of someone from Support team.

    I am getting these emails every few hours now, its tried to sync from Cameroon, Vietnam, China, United states so something is going on. Constant password reset codes.

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  4. Anonymous
    2020-06-09T01:04:09+00:00

    same here, two e-mails so far, coming from the legit security e-mail address.... very frustrating

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  5. Anonymous
    2020-06-08T16:23:40+00:00

    Yeah i keep getting them too  I've put in a request to delete my account, done with this.

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