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Hi,
I have been receiving an email about resetting my Microsoft password so far today i received 6 messages with the code to reset. This email has not been open in awhile, however i do have it linked to my phone for easy accessibility to emails. How do i get the emails to stop.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I also have been receiving emails from Outlook/hotmail all day to my GMAIL, providing me a password reset code. I never requested a password reset, nor did I forget my password. This is the 5th reset code I've received today from Outlook.
Frustrating trying to get a hold of someone from Support team.
Hello LBell_217
Those emails would be generated anytime <anyone> clicks on "Forgot Password?"
There is no way to stop those messages since it would also prevent you from changing your password using the same option.
What I would keep tabs on are any unexpected successful logins to your account since if you see that, means someone was successful in hacking your account.
Check the recent sign-in activity for your Microsoft account
I checked my login attempts and people are trying to login from India, China and Vietnam ip addresses. It might be a mass email id leak that people are trying to take advantage of.
It's frustrating to keep reading these but these attempts have all been unsuccessful.
Just for clarification - this is happening to me as well but I suspect I know the reason it happens.
The e-mail that's being attempted to be accessed has been compromised in the past - in fact, it's probably featured in multiple data leaks; the most probable cause for multiple people having this issue within a close interval is that there has been a newer leak of old data or that new organizations got access to old leaked data and are attempting to get access to those accounts.
It's probably going through a list of thousands if not millions of addresses, so it probably tries X ways of getting in for each address for a few days and then moves on.
But isn't it odd that both LBell_217 and I receiving numerous password emails on the same day? and Neither of us are doing it.