Microsoft (Hotmail) Account Locked (Compliance Lock)

Have the same issue, and here is their reply after more than a month chasing them, if you guys need an answer try texting them a private msg on Twitter account (Microsoft Support). Hope you get a better response!

((Thank you for contacting Microsoft Online Safety. I understand that a situation like this one can be difficult and I appreciate your patience while I performed an investigation of your account. I am contacting you today to provide the results of my investigation.

The account and billing activity associated with your Skype Account was thoroughly reviewed and the Skype account in question has recently been converged with a Microsoft account (MSA). Unfortunately, when a Skype account has been converged with a MSA, we are unable to assist with an account recovery as the convergence takes account recovery completely out of control of customer service. We are unable to remove the unwanted MSA or make any changes to the security information on the account due to security protocols set up on the account.

The only option we have is to permanently suspend this account to prevent any further use of the account. I have verified that the account is suspended and will remain so.

I understand the frustration that can be involved with this specific issue. I imagine that my answer was not what you might have been hoping for, and I sincerely empathize with you. However; no further resolution can be offered due to the nature of the compromise.))

I really don't know what to do...  lost 20+ years of contents in my email because they are not going to unlock it :(((

Even I don't know what I did wrong, Skype is MS app and when I opened it, it asked me if I can merge it withy email which I did and received confirmation email, then my acc got blocked.... if there is a problem here it should be MS problem not me!!!???

Please advise If anyone have any suggestion...

We evaluated your appeal and verified your account was properly closed for a serious violation of the Microsoft Services Agreement .https://www.microsoft.com/.

Pursuant to our terms, we cannot reactivate your account, nor provide details as to why it was closed. 

This represents Microsoft’s final communication regarding this account.

Diane

Microsoft Online Safety

Its been a month now i use this account for gaming 200+games achievement addon dlc that i purchased overr 10 years i no longer have acces. I have 0 idea what i have done for this type of treatment.i only use this account for loging in my xbox. Is this a skype issues a email issues?what the problem Microsoft i need my xbox account back Microsoft because this is wrong. im getting so depressed about this years of gaming on this account and now i can not get access to none of my games plz dm Microsoft. Help me to get my xbox account that only plantform i care for because this is not a xbox enforcement team problem this is Microsoft safty team problem and why they just cant block me from the plantform that i so call serious violate not my xbox i cant get access ..please dm Microsoft

Hello. I have the exact same issue. Can you help me?

Sorry I cannot help and not sure anyone can. Have never heard of anyone successful with account recovery once Microsoft decides they are done with you. Have a couple of friends that work for MS and they say the monstoer is so big, they don’t even know how to help. MS is only interested in corporate accounts now as they pay money, everyone else (even the paying small guys) are not worth their time. The only way I could even get through to them on the phone was use our corporate contact number and get connected then transferred to someone in another country that could not help.

Good luck, start a new account and hope you did not lose your data as I did. Great lesson for cloud storage and backup.

Hi, I am also experiencing this issue. I am not sure why my account has been locked and would like it resolved as soon as possible! I have been waiting around 10 days also. Thanks