Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Anonymous
    2020-07-15T22:20:07+00:00

    I uninstalled the updates from yesterday and unistalled office.  then reinstalled.  it worked.

    I am afraid to install any  updates any idea on what the fix update number is

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  2. Monkey57 3,535 Reputation points
    2020-07-15T21:29:19+00:00

    "Same problem here, tried to reconstruct, fail, download the whole office and reinstall, fail.  ....I don't have internet access sometimes when I am working and work offline."  Fail how?  Office does not open?

    I dont think your issues are related to the Office/Windows Update issue, currently being automatically fixed with a MS patch.... 

    Please consider starting a new question, as I fear your issue resolution will get lost within the thread...

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  3. Anonymous
    2020-07-15T21:18:50+00:00

    Same problem here, tried to reconstruct, fail, download the whole office and reinstall, fail.

    Looking at everything else it also took out my Excel, deleted my Publisher. then when I tried a few community help, it sort of started to work but then wants to place EVERYTHING in the cloud, that won't work for me, I don't have internet access sometimes when I am working and work offline.

    Who did the last update? Sorry very disappointed and behind in work now...

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