Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Anonymous
    2020-07-15T16:25:08+00:00

    Same issue here with a customer. Noticed that the June update was installed yesterday/last night. Attempting a rollback to the previous version.

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  2. Anonymous
    2020-06-18T11:22:34+00:00

    Guys, an workaround would be to recreate your Outlook profile from Control Panel - Mail - Show Profiles - Add. Make sure you'll select the new profile name to "Always use this profile".

    This solved the issue for many users in my company.

    Cheers.

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  3. Anonymous
    2020-05-09T09:24:11+00:00

    I have the same problem. I have tried:

    1. Opening in safe mode
    2. Running the SARA tools
    3. Deleting and recreating email accounts.
    4. Running repair on uninstall programs from the control panel

    None of it works. In each case Outlook stays open for a few seconds and then closes.

    I have uploaded the error logs.

    Can you please help

    Thanks in advance

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