Outlook opens, then immediately closes

Anonymous
2020-02-17T20:15:32+00:00

I just tried to update my dell desktop to Office 365, and now when i try to open Outlook, it immediately shuts down. clicking the outlook icon brings up https://outlook.live.com/mail/inbox but i don't want that. I want my traditional outlook. Help?

Outlook | Windows | Classic Outlook for Windows | For home

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Monkey57 3,535 Reputation points
2020-07-15T17:45:38+00:00

in the "Type here to search" box on the Task Bar type > cmd   >choose run as an administrator.. paste the commands into Command Prompt box.

Hit the enter key on the keyboard after pasting each command line.

cd "C:\Program Files\Common Files\microsoft shared\ClickToRun"

and then

officec2rclient.exe /update user updatetoversion=16.0.12827.20470

UPDATE:

Do nothing, wait.   See:

https://support.microsoft.com/en-us/office/active-investigation-into-outlook-crashing-on-launch-9c59ad4b-813c-432a-afdc-f14717a4528d?ui=en-us&rs=en-us&ad=us

Microsoft is automatically propagating a fix.....  I am seeing it automatically patch some of my clients i had not fixed yet, that complained earlier..

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  1. Anonymous
    2020-07-15T19:25:39+00:00

    Thank you.  This worked perfectly for me.  As far as I can tell, I lost nothing.

    DO NOT TRY ONLINE REPAIR.  This uninstalled my Office 2019 product altogether.

    I tried an online repair.  That actually deleted my Office installation (2019 local).  Everything was gone.  I reinstalled from the store (I don't have the ISO).  Did not work after the install.  I used these commands and all is good.  I turned off update installations, even though nothing is listed in  the installation list for yesterday.

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  3. Anonymous
    2020-07-15T19:24:02+00:00

    Hello there. We have clients THAT ARE NOT USING MS EXCHANGE OR O365 and Outlook Closes. ie. POP with GMAIL or other 3rd party POP/IMAP providers...

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