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Hello,
I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space used by the Outlook Android App?
I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.
Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.
Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.
Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Crashed the OS again overnight. Storage ballooned to 7550Mb and cache 83.91Mb. I wonder if I should have tried just deleting the cache... but I deleted the data to regain full control of the phone.
I have tried just deleting the cache. It is only a very temporary relief.
Thanks for that. I think I might have tried it too, early on, before I was documenting things rigorously.
We await help from M$ I guess...
Regards
M
Thanks for that. I think I might have tried it too, early on, before I was documenting things rigorously.
We await help from M$ I guess...
Regards
M
Just for info.: I reset my account yesterday and the Userdata came up at 332 MB. This morning, the Userdata is now showing 14.2 GIGA! Mobile storage at 91%. What does Outlook do during the night when it is not being used????
No idea!
I don't think we've compared notes on the accounts we're using. I've two accounts attached to the app - a M$ exchange account for my business, and a SMTP account for personal stuff. If the SMTP account isn't loaded, all is fine. The M$ account alone seems fine. The SMTP account is a btinternet.com email account. Pretty common in the UK. Only been a problem since about the middle of December for me. Been running happily for two years before this.
Regards
M
No idea!
I don't think we've compared notes on the accounts we're using. I've two accounts attached to the app - a M$ exchange account for my business, and a SMTP account for personal stuff. If the SMTP account isn't loaded, all is fine. The M$ account alone seems fine. The SMTP account is a btinternet.com email account. Pretty common in the UK. Only been a problem since about the middle of December for me. Been running happily for two years before this.
Regards
M
Good morning Mike,
Thanks for the info. I have two accounts.
a) The default is my Microsoft account with an email ending in ...@live.co.uk. I rarely use this except for e.g. these comments. Whenever I start Outlook 365 on my mobile this is already configured automatically.
b) An account from a 3rd party provider "gmx". This, my main email account, is an IMAP account which I add to Outlook using advanced options to set the port names and numbers.
As mentioned earlier, Office 365 syncs everything between my PC, laptop (a Surface), and my Pixel mobile.
I have had both these accounts since forever. On many generations of Smartphone. This storage problem has only started sometime late last year, if I remember correctly sometime late November or early December.
Cheers