Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-04-15T04:01:08+00:00

    Yes... I've given up with Outlook for my IMAP account.  I just maintain a separate email app.  M$ should be ashamed.

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  2. Anonymous
    2021-04-15T05:50:48+00:00

    I already switched to another mail app a few months ago as I couldn't use Outlook with IMAP anymore. Due to the lack of memory, my phone didn't properly respond. Even after talking to the support for hours and sending them various input in December, they couldn't solve the issue.

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  3. Anonymous
    2021-04-18T06:03:06+00:00

    My outlook on my galaxy s10+ is using up over 28GB now and I'm getting a warning about "too many files have been created".

    If i reset the app it takes half a day and I'm back up to 10GB or more

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  4. Anonymous
    2021-04-20T08:24:30+00:00

    OK - I've had enough. I give up! Not only does Outlook User Storage keep shooting up to cause the phone's storage to hit 100% every few days, it now starts refusing to send e-mails. The new message is "Outgoing server error - cancel or update." The "update" option shows that the outgoing Mail server port number has been overwritten with the incoming IMAP server port number. Correcting it doesn't work - it stays stuck on the wrong number.

    Outlook mobile really is a load of cr-p. It used to work fine until about the end of 2020. I don't know what Microsoft has screwed up.

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  5. Anonymous
    2021-04-20T08:42:46+00:00

    Hi all,

    After long time just reading in this thread, I finally want to contribute here as well. It's only with my experience and no solution beside wiping and reinstalling the app. I hope by keeping this thread alive and busy it gives this issue more weight and hopefully attention of capable support engineers.

    I have massive issue with the phone of my wife (Pixel 3a 64GB). Without following any pattern, the outlook app eats up all the phones memory untill the system almost stalls. After a fresh install of the app it could happen in days or weeks, even made it almost 2 month recently. That made me wondering if the issue was fixed but yesterday, again my wife complained about warning messages and a stalled system.

    My Pixel 2XL doesn't have this issue, although we both use pretty much the same accounts with IMAP.

    Had already a lengthy contact with the support wich was friendly but at the end not helpful for my particular issue. Just told me that a solution is in progress...

    Well, let's see what will happen

    Cheers

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