Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-12-12T09:44:26+00:00

    Hi,

    I've solved that by doing a long press on Outlook icon, selecting application information, then storage and finally clean up data.

    WARNING: this will reset all Outlook configuration. You'll need to configure outlook again.

    Hope this helps.

    Thanks, I have also found that clearing storage helps. It reduces my Outlook to about 5-6 GB. But it soon starts to blow up again. Now, two days after last reset, it is back up to 8GB. When it gets to 12-13GB I have to do another reset. I don't know what it is doing. And, yes, the reset means I have to reinstall account configuration. This has only started within the last couple of months. Has there been an Outlook or Android update?

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  2. Anonymous
    2020-12-18T12:27:06+00:00

    I have the same problem on a Samung Galaxy S10.

    My Outlook is currently at 30GB!!!! and Android gets me the message that there are too many files...

    Wifi and other apps don't work any more...

    How can I delete the temporary files without having to reinstall all my accounts?

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  3. Anonymous
    2020-12-18T12:45:26+00:00

    I have the same problem on a Samung Galaxy S10.

    My Outlook is currently at 30GB!!!! and Android gets me the message that there are too many files...

    Wifi and other apps don't work any more...

    How can I delete the temporary files without having to reinstall all my accounts?

    I have started to keep a record of the storage use. 

    Date            App Size       User Data        Cache     Total     

    17-Dec       199                 425                     1.4           625.4     

    18-Dec       264                 272                     1.29         538        

    Sizes in MB 

    Action on 17/12: Clear Outlook Storage, Power On/Off, Re-install Account

    I reset yesterday after Outlook got to 14GB and I ran out of space. Funny thing: today App size is larger, User date is lower.

    I expect by this time next week I will again be at 14GB and have to reset again. I will then post the daily data.

    Outlook has worked for at least a year up to now with no problems. Only since about a month has it started suddenly expanding the storage.

    I have a Google Pixel with 64GB.

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  4. Anonymous
    2020-12-20T09:55:05+00:00

    I have the same problem on a Samung Galaxy S10.

    My Outlook is currently at 30GB!!!! and Android gets me the message that there are too many files...

    Wifi and other apps don't work any more...

    How can I delete the temporary files without having to reinstall all my accounts?

    I have started to keep a record of the storage use. 

    Date            App Size       User Data        Cache     Total     

    17-Dec       199                 425                     1.4           625.4     

    18-Dec       264                 272                     1.29         538        

    Sizes in MB 

    Action on 17/12: Clear Outlook Storage, Power On/Off, Re-install Account

    I reset yesterday after Outlook got to 14GB and I ran out of space. Funny thing: today App size is larger, User date is lower.

    I expect by this time next week I will again be at 14GB and have to reset again. I will then post the daily data.

    Outlook has worked for at least a year up to now with no problems. Only since about a month has it started suddenly expanding the storage.

    I have a Google Pixel with 64GB.

    **This morning (20th Dec) Outlook showing an amazing 16.34 GB user data!**Mobile storage at 100%. What does it do during the night???

    So, once again:

    > Clear Outlook Storage (takes some minutes to get down to zero).

    > Power off/on. Mobile now shows storage at 46% (29.63 GB used).

    > Start Outlook and add my IMAP account again. Luckily it seems to have remembered the IMAP port and server settings.

    Now wait three to four days until it happens again. Talk about a pain in the a...! Is this a Microsft problem? I am thinking that I really have to drop Outlook 365 on my mobile.

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  5. Anonymous
    2020-12-29T06:21:15+00:00

    Same question here. 

    Outlook consuming 16 GB right now on my Pixel 4. No space left.

    Deleting User data helps few days.

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    5 people found this answer helpful.
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