Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-03-24T08:54:25+00:00

    Interesting thread - and disappointing there has been no real acknowledgment / resolution from MS yet.

    My Outlook app is currently sitting at 18.5GB - I assume this is what keeps causing it to crash / hang.

    Problem is I can only use Outlook for my work email account (Exchange). 

    I also have 1 IMAP account (my main personal account), 1 Hotmail & 1 Gmail account linked to Outlook - I may try and remove them one at a time when I get a chance to see what impact it has...

    Very frustrating...

    It would be interesting to hear if, when you delete each e-mail account, any particular one (IMAP, Gmail, Hotmail) is the cause of the problem or whether itis just Outlook regardless of the account type. 4 days after my last reset Outlook storage has now climbed back to 16GB and phone memory is at 98%. I guess I will have to reset again tomorrow morning. Sigh!

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  2. Anonymous
    2021-03-23T22:29:07+00:00

    Interesting thread - and disappointing there has been no real acknowledgment / resolution from MS yet.

    My Outlook app is currently sitting at 18.5GB - I assume this is what keeps causing it to crash / hang.

    Problem is I can only use Outlook for my work email account (Exchange). 

    I also have 1 IMAP account (my main personal account), 1 Hotmail & 1 Gmail account linked to Outlook - I may try and remove them one at a time when I get a chance to see what impact it has...

    Very frustrating...

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  3. Anonymous
    2021-03-15T11:08:27+00:00

    Just getting in on the action here.  I'm having the same issue.  Samsung Galaxy S10.  26GB space used by Outlook with 2 IMAP accounts.  Delete data chips away a little then the phone crashes.  I have to hit delete data, then back out of the screen I'm on to avoid a crash.  It only deletes a fraction of what it's using so I've had to repeat many times to delete it all.

    I'm using BlueMail successfully but thought I'd give Outlook another go as it's cleaner.  I'll have to stick with BlueMail for now.

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  4. Anonymous
    2021-03-13T06:37:00+00:00

    Indeed it's free - but for those of us who subscribe to MS and base our operations around the MS estate (and therefore pay MS quite a lot of money year on year) it seems very poor that they do not provide a mobile version of outlook on the same basis as the desktop versions.  In general I'd certainly pay for it - although of course I would expect some effective support.

    I have expressed my disappointment via the app feedback more than once already.

    Fingers crossed they'll fix it sometime before 2022.

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  5. Anonymous
    2021-03-12T20:27:25+00:00

    Well, it's a free app... Let's focus on the critical issue. It'd be helpful that we all pressure MS with negative reviews on Google Play app website as well. I've done so. Hopefully you all will too.

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