Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-20T08:24:30+00:00

    OK - I've had enough. I give up! Not only does Outlook User Storage keep shooting up to cause the phone's storage to hit 100% every few days, it now starts refusing to send e-mails. The new message is "Outgoing server error - cancel or update." The "update" option shows that the outgoing Mail server port number has been overwritten with the incoming IMAP server port number. Correcting it doesn't work - it stays stuck on the wrong number.

    Outlook mobile really is a load of cr-p. It used to work fine until about the end of 2020. I don't know what Microsoft has screwed up.

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  2. Anonymous
    2021-04-18T06:03:06+00:00

    My outlook on my galaxy s10+ is using up over 28GB now and I'm getting a warning about "too many files have been created".

    If i reset the app it takes half a day and I'm back up to 10GB or more

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  3. Anonymous
    2021-04-15T05:50:48+00:00

    I already switched to another mail app a few months ago as I couldn't use Outlook with IMAP anymore. Due to the lack of memory, my phone didn't properly respond. Even after talking to the support for hours and sending them various input in December, they couldn't solve the issue.

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  4. Anonymous
    2021-04-15T04:01:08+00:00

    Yes... I've given up with Outlook for my IMAP account.  I just maintain a separate email app.  M$ should be ashamed.

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  5. Anonymous
    2021-04-14T11:18:30+00:00

    I have 3 exchange / outlook accounts plus 1 imap in outlook on my phone. Without the imap, no data sizes in the gigabytes. When I add the imap, it eventually gets to 27Gb and my phone says to reset the phone to fix the problem. This last time I watched the app size daily until, about a week after, it was up to over 10Gb again. I then removed the imap account. It stayed at 10 for a few days, then it went back to megabytes. I put the imap account in gmail and all is good. Shouldn't have to do this but it's good enough.

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