Outlook - Android - Storage Use

Re your last sentence -I will definitely.

Thanks for the info.  I didn't think about putting it into word first... I can't paste directly from excel.

But it clearly works from word.  Why is that??

I'm doing the same as you.  Phone on the left has the SMTP account added; phone on the right just my M$ exchange account.

Just a quick question - how did you put the table in?  Could you copy it or did you have to type it in cell by cell?

Hi, Every morning I look at Settings, Storage, Other Apps and select Outlook (always top of the list). I then open an Excel spreadsheet I am keeping and type in the values - cell by cell - but it is only 4 numbers. For this Community entry, I copy the spreadsheet to MS Word and then copy and paste it here.

I have Outlook 365 on my PC so I do not lose any emails when I reset on my mobile - they are synced across machines.

At least when I delete my mobile Outlook User Storage and restart, Outlook remembers the IMAP Port settings when I re-add my account. That saves me some annoying typing - I just have to re-enter the password 3 times. 

BTW I deleted and restarted this morning. Outlook now showing App size 266MB (why does this keep changing?) and User Data 111MB. Give it a few days and it will suddenly jump into the GigaByte size again.

If you ever get an intelligent response from Microsoft please post it here.

Just a quick question - how did you put the table in?  Could you copy it or did you have to type it in cell by cell?

I now have a ticket open through the "contact support" in the app... but so far it's just been deleting/reinstalling account and clearing the cache - no sign that there's any recognition of the underlying problem or cause yet.  But of course... when I clear the data because it's grown too big I lose all the chat with support.... what a mad system.   That avenue of support (which you would think would be the most appropriate) cannot be transferred to the web....  

My S9s have 64G too - but often the OS falls over at about 7 or 8 Gig of outlook data - but the error message is "too many files", not lack of storage.

I think we're in for a long haul on this one.....

M

Exactly the same experience here.

I've got two Galaxy S9s.  Both have been crashing with this problem.

I've now got two running with the same version of outlook.  One has just one email account attached - as MS exchange one - and the other has that account and a SMTP account attached too.  The second one has just crashed again after two days - storage had grown to abut 8Gb - which seems to be the limit for the phone/OS combination before it stops working.  Now reinstalled it with just the one exchange account connected to see how it goes.

I've tried to raise this with M$ through the help feature in outlook on the phone - but apart from the acknowledgement, I've had no follow up from them.

I hope somebody can find a fix for this.

I have a Pixel 3 XL with 64GB. For the last 10 days I have a slightly new effect. After I have to reset "Clear Outlook storage, Power On/Off, Reinstall account" the User Data stays at about 300-400 MB for a couple of days then shoots up all of a sudden to 9-10 Gigabytes, near the boundary of crashing the system by using up all 64GB (100%). Then suddenly, shoots down again to 300-400 Megabytes for two days. The cycle then repeats 2 days very low, 2 days very high. I am waiting for the next high to cause a necessary account reset. I guess this must be a Microsoft problem, not Android. I wonder what Outlook is up to. Maybe downloading all Archives for some unknown reason??? 

This time it took two weeks. Now, again, storage usage at 100% and mobile telling me it can no longer work until storage is reduced. My "Clear Outlook storage, Power On/Off, Reinstall account " was on 20th Dec. Since then the Outlook User Data has swung around between 318 MegaBytes to now 17.21 GigaBytes.

Dear Microsoft, if you follow these comments PLEEASE do something! 

Here my statistics: