Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-01-06T09:33:16+00:00

    No idea!

    I don't think we've compared notes on the accounts we're using.  I've two accounts attached to the app - a M$ exchange account for my business, and a SMTP account for personal stuff.  If the SMTP account isn't loaded, all is fine.  The M$ account alone seems fine.  The SMTP account is a btinternet.com email account.  Pretty common in the UK.  Only been a problem since about the middle of December for me.  Been running happily for two years before this.

    Regards

    M

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  2. Anonymous
    2021-01-06T09:13:22+00:00

    Thanks for that.  I think I might have tried it too, early on, before I was documenting things rigorously.

    We await help from M$ I guess...

    Regards

    M

    Just for info.: I reset my account yesterday and the Userdata came up at 332 MB. This morning, the Userdata is now showing 14.2 GIGA! Mobile storage at 91%. What does Outlook do during the night when it is not being used????

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  3. Anonymous
    2021-01-05T10:25:40+00:00

    Thanks for that.  I think I might have tried it too, early on, before I was documenting things rigorously.

    We await help from M$ I guess...

    Regards

    M

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  4. Anonymous
    2021-01-05T08:43:35+00:00

    Crashed the OS again overnight.  Storage ballooned to 7550Mb and cache 83.91Mb.  I wonder if I should have tried just deleting the cache... but I deleted the data to regain full control of the phone.

    I have tried just deleting the cache. It is only a very temporary relief.

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  5. Anonymous
    2021-01-05T06:55:39+00:00

    Crashed the OS again overnight.  Storage ballooned to 7550Mb and cache 83.91Mb.  I wonder if I should have tried just deleting the cache... but I deleted the data to regain full control of the phone.

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