Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-01-15T06:50:24+00:00

    Did you ever manage to take a look at one of the XML files after unzipping them?

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  2. Anonymous
    2021-01-15T06:47:43+00:00

    so I would like to add my couple of cents to the question.

    I have the same problem, and I think it is related to a bug in the Outlook App for Android, when you use connected IMAP accounts.

    In a previous post one gentleman listed the number of files created inside the outlook app folder.

    I assume he had a rooted phone or set the app somehow to debug as access to this folder is not possible without root permissions.

    I for myself had the problem that the app consumed around 30 - 40 GB with 3 linked accounts, 1 IMAP, 2 Exchange.

    In my case (Samsung Galaxy S9 later S10) an error message came up that there are too many files and the phone need to be reset. Obviously after that error message creating new files (e.g. taking pictures) was no longer possible, causing several apps to crash.

    I suspected another app creating random files, but thanks to this thread I realized it was the outlook app. I have now removed the IMAP account and the size has decreased to less than 1 GB.

    In my case it was a (German) GMX account. The outlook app as had issued with this account in the past (e.g. adding it was only possible by using gmx.net instead of .de and then change the authentication).

    I don't think there is any way for an end user to fix it. We have to hope that somebody @microsoft is reading this and then realizes he needs to fix something. 

    So if you need to use IMAP you are better off with any other mailing app for now

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  3. Anonymous
    2021-01-14T15:40:03+00:00

    Agree not very impressive. Problem only seems to have manifested itself im the last couple of weeks.

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  4. Anonymous
    2021-01-13T18:18:46+00:00

    M$ claim they're looking at my case... but days and days roll by with no contact from them.  Not very impressive.

    Regards

    M

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  5. Anonymous
    2021-01-13T16:58:54+00:00

    Hi

    I have the very same space problem with Outlook for Android. I use the outlook client to manage my Gmail account as I prefer it to the google client. Did anyone manage to find a permanent fix please? If not I may consider reverting back to the google default. Thanks

    I have not found any solution. For the last 10 days my Outlook problem seems to have somewhat stabilised - that is, it hasn't caused my system to hit the 64 GIGA /100% usage limit. It gets near the limit then backs off. The Outlook User Data has jumped around from 332 Megabytes to a sudden 14.2 GIGA bytes, the down a few GIGA then back up to 15.35 GIGA, down to 10,02 GIGA, then suddenly way down to 307 MEGA, then a couple of days staying about 6 GIGA, down to 4 GIGA and today back up to 13.1 GIGA. All I do is check a few e-mails. Most of my heavy stuff - e-mail replies and attachments I do using my PC. Outlook on Android just seems to do its own thing at random. Crazy.

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