Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-09-08T21:04:40+00:00

    "I excitedly switched to external"

    I'm not trying to be a jerk - because I share your pain. (I just had and SD micro get corrupted about two weeks after installing it. I can't even format it anymore!) But, I cannot lie, the insipid stubbornness of Outlook not even blinking at what I imagined were your Dr. Frankensteinian whoops and hollers of presumed victory did give me a good laugh!

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  2. Anonymous
    2021-09-08T17:14:52+00:00

    For me it seemed like the app was behaving better the last few months, until about 2 weeks ago when my phone again ran out of storage due to outlook ballooning up to 3GB.

    That was when I discovered I could switch Outlook to use external (SD card) storage in the settings. I excitedly switched to external and it went through the motions of copying the data over, but then the internal storage stayed the exact same size. I wiped the data and cached and the internal and external storage grew within half a day both back to 3 GB. So external storage does absolutely nothing. I give up. Its hopeless.

    I think the size of the storage has a lot to do with pictures and attachments. My email is full of them so data consumption is large.

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  3. Anonymous
    2021-09-08T16:56:31+00:00

    Bump.

    Wow, what a saga! I'm supposing @TPPerlman's post that there may have been an update is accurate? It's been quiet here.

    I'd like to just contribute a data point, although I don't think I reach the threshold of complexity you all have. I have Android 9 and a very simple phone. I have 5 @outlook email accounts active in the Outlook app with my personal account nearly a decade old with tens of thousands of emails in the inbox. I have not experienced any runaway memory grabbing with this configuration. My data file is hovering around 500Mb and has grown, I believe, just from incoming mail alone. Getting tips for reducing the data file size is what brought me here. Similar to a prior comment, my Gmail APK is around ⅒ the size of Outlook's with a much smaller data file as well. The total count of emails should be about to equal.

    Was the MS tech team ever heard from again?

    Best Wishes,

    Alan

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  4. Anonymous
    2021-06-11T16:49:14+00:00

    I'd like to try it... but when I enter the email I want to add, which is a btinternet.com account, the app tries to register it as a yahoo account and won't let me bypass it.... Still, I've been managing without it for six months... so I guess I can manage another six months... or even the whole of the rest of my life before they actually provide something that works.

    Although to be fair the yahoo/btinternet tie up is one of the greatest FUs I think I've experienced....

    I'll keep trying.. .maybe I can find all the details and set it up manually.... but is it worth the effort....

    M

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  5. Anonymous
    2021-06-11T14:41:21+00:00

    Thanks for the update. I will give Outlook a new try. Currently, I am using "Email App" from Playstore. I also use Outlook Calendar as a separate App. They work well in combination.

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