Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-01-05T08:43:35+00:00

    Crashed the OS again overnight.  Storage ballooned to 7550Mb and cache 83.91Mb.  I wonder if I should have tried just deleting the cache... but I deleted the data to regain full control of the phone.

    I have tried just deleting the cache. It is only a very temporary relief.

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  2. Anonymous
    2021-01-05T06:55:39+00:00

    Crashed the OS again overnight.  Storage ballooned to 7550Mb and cache 83.91Mb.  I wonder if I should have tried just deleting the cache... but I deleted the data to regain full control of the phone.

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  3. Anonymous
    2021-01-04T09:57:55+00:00

    Just a quick question - how did you put the table in?  Could you copy it or did you have to type it in cell by cell?

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  4. Anonymous
    2021-01-04T09:51:21+00:00

    I now have a ticket open through the "contact support" in the app... but so far it's just been deleting/reinstalling account and clearing the cache - no sign that there's any recognition of the underlying problem or cause yet.  But of course... when I clear the data because it's grown too big I lose all the chat with support.... what a mad system.   That avenue of support (which you would think would be the most appropriate) cannot be transferred to the web....  

    My S9s have 64G too - but often the OS falls over at about 7 or 8 Gig of outlook data - but the error message is "too many files", not lack of storage.

    I think we're in for a long haul on this one.....

    M

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  5. Anonymous
    2020-12-31T06:35:45+00:00

    Exactly the same experience here.

    I've got two Galaxy S9s.  Both have been crashing with this problem.

    I've now got two running with the same version of outlook.  One has just one email account attached - as MS exchange one - and the other has that account and a SMTP account attached too.  The second one has just crashed again after two days - storage had grown to abut 8Gb - which seems to be the limit for the phone/OS combination before it stops working.  Now reinstalled it with just the one exchange account connected to see how it goes.

    I've tried to raise this with M$ through the help feature in outlook on the phone - but apart from the acknowledgement, I've had no follow up from them.

    I hope somebody can find a fix for this.

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