Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2021-02-11T20:47:32+00:00

    I have linked three IMAP and one Outlook.com account and they are now behaving as expected. Still, I don't dare leave the phone on the charger overnight. Maybe superstition, maybe it prevents a faulty service from running. A word from Microsoft would be appreciated.

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  2. Anonymous
    2021-02-06T08:26:30+00:00

    Yes - that seems to be the common problem - more than one account - and possibly the fact that the additional account is IMAP.  It's not lack of phone storage - it's Outlook filling the phone up... I don't think it matters how much storage you've got... Outlook will fill it up.

    It's working fine for me with just the one MS Exchange account - but as soon as I add a IMAP account, it fills up over two days and crashes.

    Same with me. Outlook automatically takes my Microsoft account as e-mail #1 (which I hardly ever use). I then add my IMAP account. And Outlook starts hogging all the phone's memory. I reset Outlook yesterday after it got to >16GB. This morning it is only 0.44 GB. Give it a couple of days, it will soon be swelling again.

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  3. Anonymous
    2021-02-03T19:03:12+00:00

    It seems Outlook app for Android is having several problems with IMAP accounts at the moment.

    Since yesterday I cannot create or reply to mails on my IMAP accounts!

    The following error messages are displayed:

    a)       a)  While create a new mail or replying: “Failed to save draft on server!”

    b)      b)  While attempting to edit a not sent mail: ”Error adding recipient to message”.

    Memory consumption still fluctuates between 16 GB and a few hundred MB every few days.The Outlook.com account is working without any problem.

    Installed Outlook app version: 4.2103.0

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  4. Anonymous
    2021-01-23T10:17:13+00:00

    Something a little more positive now:

    Hi Mike, I am sorry again that you’re affected by this issue. We have reported this to our Engineering Team and we’re adding your ticket to the report.

    The Team is now working on this issue and I hope that a solution will be available soon.

    We do not have an ETA on when this will get fixed, but please keep your app up to date as the fix will be released through the future versions of the app.

    I will be closing the ticket. But we will try to message you if we get an update about the issue or to check the status of the issue on your end even if the ticket is closed.

    But if you have other questions/concerns, please do let us know anytime.

    I also notice that the app seems to have been updated since I last added the problem account.  I don't know if this is co-incidence.. it probably is.  The version I'm running now is 4.2101.0, whereas the version that was giving me the problems was 4.2048.4 (and I'm assuming these are version numbers!) 

    I might reload the second account and see how it goes.

    M

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  5. Anonymous
    2021-01-13T15:51:58+00:00

    Hi

    I have the very same space problem with Outlook for Android. I use the outlook client to manage my Gmail account as I prefer it to the google client. Did anyone manage to find a permanent fix please? If not I may consider reverting back to the google default. Thanks

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