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Hello,
I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space used by the Outlook Android App?
I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.
Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.
Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.
Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for you guys persisting. I have exactly the same problem. Mine crashes at about 15GB app data after about 3 days. Have to keep deletining the app and reinstalling to keep it going.
Nothing significant - save the support team in the app want me to post a video of the phone screen when the OS crashes. As this normally happens sometime overnight, which I've explained, this doesn't seem that easy a task for me to do to help MS sort their problem out.
Am I missing something?
Sorry to hear that.
I got this message from the in-app support today. Seems at last to be acknowledgement of some problem....
I'll post here when anything significant happens.
Mine still crashes. But way before yours does in terms of storage. Mine gives up at around 8Gb. But there's still plenty of storage left overall (64Gb phone). The error message from the OS is about the number of files, not storage per se.
I left it in its crashed state about four nights ago - and overnight the storage shrunk again to the extent the phone fully recovered... but only for 36 hours.
When talking to support this morning (ie the bit of MS that offers support to my business) they sort of suggested that as it was a non-MS account that was causing the problem it really wasn't anything to do with MS. I didn't accept that point of view -but a bit pointless arguing.
Hope it carries on working for you. I'm now resigned to needing two email clients....
Regards
M
I spoke too soon. This morning my Outlook Storage is showing 16.49 Megabytes! Phone storage at 100% and nothing working until storage freed. So - once again - reset and re-setup IMAP account.
Mine still crashes. But way before yours does in terms of storage. Mine gives up at around 8Gb. But there's still plenty of storage left overall (64Gb phone). The error message from the OS is about the number of files, not storage per se.
I left it in its crashed state about four nights ago - and overnight the storage shrunk again to the extent the phone fully recovered... but only for 36 hours.
When talking to support this morning (ie the bit of MS that offers support to my business) they sort of suggested that as it was a non-MS account that was causing the problem it really wasn't anything to do with MS. I didn't accept that point of view -but a bit pointless arguing.
Hope it carries on working for you. I'm now resigned to needing two email clients....
Regards
M