Outlook - Android - Storage Use

Anonymous
2020-09-17T01:51:48+00:00

Hello,

I'm not the first one I think to ask this question, but I cannot find any satisfactory answer - Is their any way to control the space  used by the Outlook Android App?

I just removed the account the App was linked to this morning : it was going up to 1.2 G - managing 01 Email account - linked to 01 cloud.

Gmail app - to which 2 Emails account (same one and one other) are linked is using Gmail for a total space of 258 MB - and access to data, including files enclosed to the email, is as fast as with outlook app.

Even if I would like to keep going using Outlook app - it seams just to be impossible to use until the question is solved.

Hope Outlook developer will one day find the way around this question - or at least to allow to switch most of the data on the SD card.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-11-19T13:27:37+00:00

    It is INSANE that we can not select where the app data (the emails) are stored from within the Outlook App itself :-(

    I will have to look at other email apps if microsoft can not resolve what is clearly an issue for many, many people.

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  2. Anonymous
    2020-10-16T14:50:25+00:00

    I have tried doing that multiple times, and it balloons up in size very quickly both on my tablet and my phone.  Over 5 GB used on each device.

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  3. Anonymous
    2020-12-08T08:47:16+00:00

    I have the same problem. I have to re-install on my Pixel Android regularly (weekly). A real pain! Storage stays OK for a few days then suddenly blows up to 12-13GB. Re-installing does not go well either. I install as IMAP (GMX) (POP3 works but that's not what I want) and it takes about 10 tries, always saying incorrect userid or password. Eventually, it gets through.

    I have been using my mobile for over a year without any issues until about a month ago. This can't be right. Is it an OUTLOOK bug? Or is it Android?

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  4. Anonymous
    2020-12-12T09:44:26+00:00

    Hi,

    I've solved that by doing a long press on Outlook icon, selecting application information, then storage and finally clean up data.

    WARNING: this will reset all Outlook configuration. You'll need to configure outlook again.

    Hope this helps.

    Thanks, I have also found that clearing storage helps. It reduces my Outlook to about 5-6 GB. But it soon starts to blow up again. Now, two days after last reset, it is back up to 8GB. When it gets to 12-13GB I have to do another reset. I don't know what it is doing. And, yes, the reset means I have to reinstall account configuration. This has only started within the last couple of months. Has there been an Outlook or Android update?

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  5. Anonymous
    2020-12-18T12:27:06+00:00

    I have the same problem on a Samung Galaxy S10.

    My Outlook is currently at 30GB!!!! and Android gets me the message that there are too many files...

    Wifi and other apps don't work any more...

    How can I delete the temporary files without having to reinstall all my accounts?

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