Outlook 365 not opening in Windows 11

Anonymous
2021-12-30T21:39:00+00:00

I noticed that Outlook did not open automatically in Windows 11 like it should when I rebooted, so I tried to start it manually. That didn't work either. Not even running "outlook /safe" worked.

Am I missing something here?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-02-15T12:30:15+00:00

    Hi,

    Since today (15th Feb. 2022) I had the same problem.

    None of the requested tips helps.

    Error -Details:

    Name der fehlerhaften Anwendung: OUTLOOK.EXE, Version: 16.0.14931.20072, Zeitstempel: 0x62033cea<br><br>Name des fehlerhaften Moduls: OUTLOOK.EXE, Version: 16.0.14931.20072, Zeitstempel: 0x62033cea<br><br>Ausnahmecode: 0xc0000005<br><br>Fehleroffset: 0x0000000000a36f7c<br><br>ID des fehlerhaften Prozesses: 0x3a7c<br><br>Startzeit der fehlerhaften Anwendung: 0x01d822669c4d3213<br><br>Pfad der fehlerhaften Anwendung: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE<br><br>Pfad des fehlerhaften Moduls: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE<br><br>Berichtskennung: f54c704e-b8c0-4821-8604-29153542b0c6

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  2. Gérard Oomens 131.9K Reputation points Volunteer Moderator
    2022-02-15T13:06:14+00:00

    There seems to be a problem with the latest (insider) update.

    Outlook Crashes on Launch - Microsoft Community

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  3. Anonymous
    2022-02-15T13:26:01+00:00

    There seems to be a problem with the latest (insider) update.

    Outlook Crashes on Launch - Microsoft Community

    Thanks for the hint. Indeed I uses the inside channel. Switching back to the release channel fixed my problem!

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  4. Anonymous
    2022-02-15T19:07:39+00:00

    Hi all,

    The Outlook Team just disabled the change that was causing the issue. You might need to restart Outlook a couple times to pick up the change. This issue is now resolved.

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  5. Anonymous
    2022-02-15T19:48:35+00:00

    This is what worked for me back on 1/25/22.

    Hi KevinQuail,
    Mara May M's reply to your question The 1/11/22 Windows 11 Update Blocked My Outlook Account and The Microsoft Store was marked as an answer.
    Hello KevinQuail,<br><br><br><br>DISM.exe /Online /Cleanup-image /Restorehealth must be the right command. Also double check for spaces in between.<br><br><br><br>The corrupted file might be the reason why you are experiencing issues with Windows.<br><br><br><br>The best thing that we can do now is to run a repair installation of Windows 11:<br><br><br><br>Kindly follow the steps below:<br><br><br><br>This process will not affect your files and applications as we are only running this tool within Windows. Basically, this process will install the latest version of Windows 11 and repair the operating system at the same time.<br><br><br><ol style="color: rgba(0, 0, 0, 1)"><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Go to Windows download site <a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fsoftware-download%2Fwindows11&data=04%7C01%7C%7Cab44a05772024ab2a47d08d9e05fea57%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637787524824130009%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=%2Fw2Zov3YLK2%2FjGJ7utJvs6w32q6dL3PZ2wHroF3lD0M%3D&reserved=0" target="_blank" rel="noreferrer nofollow"><strong>Download Windows 11</strong></a></p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Select <strong>Windows 11</strong> on the drop-down, then click <strong>Download button</strong></p><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"></p><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"><i><image></i></p><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"></p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"><strong>Select product language</strong></p><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"></p><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"><i><image></i></p><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"></p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Click 64-bit Windows 11 English</p><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true"><i><image></i></p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Save the ISO file to your PC. Wait for the download to complete.</p></li></ol><br><br><br>Once the download is finish, go to the downloaded file and initiate the installation.<br><br><br><ol style="color: rgba(0, 0, 0, 1); text-align: left"><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">You can go to location where the file is saved.</p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Right click the <strong>ISO file > Open with File Explorer</strong></p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Double click the <strong>.exe (executable file) </strong>and run it within Windows.<strong> You don't need to create a bootable media or put it to a USB flash drive.</strong></p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Follow the on-screen instructions until you get to the installation screen.</p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">Wait for the installation to finish. Normally, it will take an hour to finish.</p></li><li><p style="color: rgba(0, 0, 0, 1)" data-prewrap="true">After completing the steps to install Windows 10, please check that you have all the necessary device drivers installed. To check for updates now, select the Start button, and then go to Settings > Update & Security > Windows Update, and select Check for updates. You may also wish to visit your device manufacturer’s support site for any additional drivers that may be needed.</p></li></ol><br><br><br>We look forward for your response. If you have other clarifications about this matter, you can get back to us by replying to this post.  <br><br><br><br>Best regards,   <br>Mara May MMicrosoft Community Moderator
    See answer <br> ---

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