Outlook 365 not opening in Windows 11

Anonymous
2021-12-30T21:39:00+00:00

I noticed that Outlook did not open automatically in Windows 11 like it should when I rebooted, so I tried to start it manually. That didn't work either. Not even running "outlook /safe" worked.

Am I missing something here?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-06-28T13:36:40+00:00

    I tried 'Outlook /safe' after W+R, but nothing happened. Can you help?

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  2. Anonymous
    2022-06-22T22:53:53+00:00

    Ok folks, I spend a day battling this issue: Context:

    1. New HP gaming PC running windows 11
    2. Loaded my needed software and configured Microsoft 365 Outlook to Road Runner webmail via IMAP
    3. After 4 hours of getting my new machine set up and customized, I was pretty impressed and had fun learning windows.
    4. Shut down the machine for the night.

    Problem:

    The next day, outlook had a pop-up modal indicating that the .ost file was corrupted. It tried to recover but then outlook would not open without the error modal popping up. I researched all day to find the solution after 4 uninstalls and reinstalls of Microsoft 365. The app would not even start in safe mode. Skipping all the things I tried accept the final success, here is what you should try:

    1. Uninstall Microsoft 365
    2. restart
    3. open the registry editor tool and drill into the :
    4. HKEY_CURRENT_USER folder tree
    5. locate Microsoft sub folder
    6. locate the Office sub folder
    7. Right click on the Office folder and select delete from the action pop up.
    8. restart
    9. Install Microsoft 365
    10. open Outlook
    11. set up your IMAP configuration for your mail provider
    12. It worked!

    Not sure what caused the original corruption and launch issues with outlook. I had Norton scan the PC and got the all clear.

    Hope this helps you as it may save your hours of remediation effort.

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  3. Anonymous
    2022-06-02T12:33:38+00:00

    WOW worked for me too.

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  4. Anonymous
    2022-05-20T08:21:15+00:00

    None of the above worked for me but resetting the nav pane solved this for me. Win+R - outlook.exe /resetnavpane

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    1 person found this answer helpful.
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  5. Anonymous
    2022-05-11T19:49:36+00:00

    This worked for me!!!! Thank you so much!!!

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