Hi, When logging in to any Microsoft service I receive the message: Your account has been locked We’ve detected some activity that violates our Microsoft Services Agreement and have locked your account. Unlocking your account To unlock your account, you’ll need some additional assistance. Navigate to "aka.ms/compliancelock" and we’ll get you to the right place. When I follow the link and fill out the form I received the reply that I violated the Code of Conduct and won't be able to access the services anymore. Any charges to my linked credit card will be stopped. It does not tell me how I violated the Code of Conduct, nor does it tell me how to reinstate my account, while the form I filled out is called "account reinstatement" . It also does not tell me how to retrieve my data. The form states: "Your account has been suspended for suspicious activity, sending unsolicited emails, or for violating of Microsoft’s Terms of Use agreement, such as hosting photos, video or other content in violation of the Code of Conduct. " I'm pretty sure though I did not send SPAM or hosted/posted/shared inappropriate content. As for suspicious activity, I'm not sure what is included here, but I'm a basic user of the services. What I would like to know is: How did I violate the CoC? In my opinion you can't just cut people off without providing a clear argument on what happened. As far as I can tell I did not violate any of the 10 commandments listed in the CoC. This account has existed for 23 years and never before has it been reviewed for any violation (that I know of). How can you just disable it and tell me I will never be able to use it again? (without providing any reason) How will I retrieve my data and access my purchased and payed for licenses? Hotmail email conversations (not a priority as I don't use it for email and my last email sent was from March). Onedrive data, including pictures of the early days of my children's lives. (I pay for additional storage) Access to my Azure resources, connected to my MSDN subscription. My (payed) Skype-In phone number I use for my business. My MCP ID and transcript. This is my professional learning transcript but also counts towards my company's Microsoft Parnter Network competencies. My digitally purchased XBOX games and apps (not a priority) I've called and chatted with support, local and world-wide, for different services, but all are receiving the same answer from the CDOC team, as can be found under ticket number ***removed for privacy***, which I find unacceptable. It's been 14 days now... Please help! Regards, Reinto_123

Back again, re-spending lots and lots on money on DLC, as well as the hours I sank into getting every single achhievement in every game I own. I’m scared to admit, but almost none of the most famous well-known YouTubers do much Xbox or Microsoft-dependent content. And for the seldom times they do play games that require an Xbox account, we also have to keep in mind they are likely not using Microsoft mail or OneDrive, so that demolishes their chances of getting their accounts locked forcing them to take action. The only YouTuber I watch that does Xbox stuff very often is stampylonghead (aka Stampy Cat), he frequently plays Minecraft on Xbox (very Microsoft-dependent), but I think he’s got a good and fortified reputation with Microsoft, so I don’t think they’re going to do him, or anyone else big, dirty. This favortism/hyprocrisy is one of the least acknowledged evil human concepts that tear this world apart, and although that might be understandable with covid going on, it’s still tragic and devestating. I know I’ve said this before, but I can’t iterate enough about that devious lying loser trying to guilt trip victims, as I just saw there’s more than one forum posted of this exact same problem, and that he spread his lies there too. Obviously, he’s not as threatening as Microsoft and what they can do, but if anyone implies we had shocking, graphic, or s**ual content on our OneDrive/email, or if we were sharing such content or other harmful executables, I beg you not to buy it. It’s all neural networks & putrid bullies who say all is well, when it’s clearly not.

I can let you know what he says when I talk to him bud! 🤘

One thing you can take comfort in is that you did NOT violate the Terms of Service. Nobody here has. Of course because you have the inside scoop and know what people did with their accounts. How about just sticking with the facts in the future and quit making things up? People here are desperate for facts not the lies you are peddling.

Microsoft Account Locked (Compliance Lock)

Reported

Anonymous

Hi,

When logging in to any Microsoft service I receive the message:

Your account has been locked

We’ve detected some activity that violates our Microsoft Services Agreement and have locked your account.

Unlocking your account

To unlock your account, you’ll need some additional assistance. Navigate to "aka.ms/compliancelock" and we’ll get you to the right place.

When I follow the link and fill out the form I received the reply that I violated the Code of Conduct and won't be able to access the services anymore. Any charges to my linked credit card will be stopped.

It does not tell me how I violated the Code of Conduct, nor does it tell me how to reinstate my account, while the form I filled out is called "account reinstatement". It also does not tell me how to retrieve my data.

The form states: "Your account has been suspended for suspicious activity, sending unsolicited emails, or for violating of Microsoft’s Terms of Use agreement, such as hosting photos, video or other content in violation of the Code of Conduct."

I'm pretty sure though I did not send SPAM or hosted/posted/shared inappropriate content. As for suspicious activity, I'm not sure what is included here, but I'm a basic user of the services.

What I would like to know is:

How did I violate the CoC? In my opinion you can't just cut people off without providing a clear argument on what happened. As far as I can tell I did not violate any of the 10 commandments listed in the CoC.
This account has existed for 23 years and never before has it been reviewed for any violation (that I know of). How can you just disable it and tell me I will never be able to use it again? (without providing any reason)
How will I retrieve my data and access my purchased and payed for licenses?
- Hotmail email conversations (not a priority as I don't use it for email and my last email sent was from March).
- Onedrive data, including pictures of the early days of my children's lives. (I pay for additional storage)
- Access to my Azure resources, connected to my MSDN subscription.
- My (payed) Skype-In phone number I use for my business.
- My MCP ID and transcript. This is my professional learning transcript but also counts towards my company's Microsoft Parnter Network competencies.
- My digitally purchased XBOX games and apps (not a priority)

I've called and chatted with support, local and world-wide, for different services, but all are receiving the same answer from the CDOC team, as can be found under ticket number ***removed for privacy***, which I find unacceptable.

It's been 14 days now... Please help!

Regards,

Reinto_123

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

222 answers

Anonymous

2020-10-13T01:55:06+00:00

Back again, re-spending lots and lots on money on DLC, as well as the hours I sank into getting every single achhievement in every game I own.

I’m scared to admit, but almost none of the most famous well-known YouTubers do much Xbox or Microsoft-dependent content. And for the seldom times they do play games that require an Xbox account, we also have to keep in mind they are likely not using Microsoft mail or OneDrive, so that demolishes their chances of getting their accounts locked forcing them to take action. The only YouTuber I watch that does Xbox stuff very often is stampylonghead (aka Stampy Cat), he frequently plays Minecraft on Xbox (very Microsoft-dependent), but I think he’s got a good and fortified reputation with Microsoft, so I don’t think they’re going to do him, or anyone else big, dirty. This favortism/hyprocrisy is one of the least acknowledged evil human concepts that tear this world apart, and although that might be understandable with covid going on, it’s still tragic and devestating.

I know I’ve said this before, but I can’t iterate enough about that devious lying loser trying to guilt trip victims, as I just saw there’s more than one forum posted of this exact same problem, and that he spread his lies there too. Obviously, he’s not as threatening as Microsoft and what they can do, but if anyone implies we had shocking, graphic, or s**ual content on our OneDrive/email, or if we were sharing such content or other harmful executables, I beg you not to buy it. It’s all neural networks & putrid bullies who say all is well, when it’s clearly not.
0 comments No comments
Anonymous

2020-10-12T19:31:08+00:00

Have you spoken to your uncle?
0 comments No comments
Anonymous

2020-10-06T04:55:08+00:00

I would appreciate that
0 comments No comments
Anonymous

2020-10-06T04:48:20+00:00

I can let you know what he says when I talk to him bud! 🤘
0 comments No comments
Anonymous

2020-08-16T23:08:40+00:00

One thing you can take comfort in is that you did NOT violate the Terms of Service. Nobody here has.

Of course because you have the inside scoop and know what people did with their accounts. How about just sticking with the facts in the future and quit making things up? People here are desperate for facts not the lies you are peddling.
0 comments No comments