MICROSOFT EXCHANGE SYSTEM TRAY RESET OUTLOOK PASSWORD POP-UP WARNINGS

Anonymous
2020-08-23T04:27:26+00:00

over past several days I have received 5 MICROSOFT EXCHANGE OUTLOOK SYSTEM TRAY POP-UPS for each of my 5 exchange accounts, one by one, and then it starts all over again

warning me to renew my Microsoft Exchange password

which expires in "315334799" days (number which decreases by 1 each day)

the pop-up ends with a CLICK HERE TO RESET PASSWORD (which I have not clicked)

I have cleaned up my pc with Norton, CC Cleaner and Spybot, followed by rescue sessions with Microsoft and Norton.

So far, no solution.

Even new profile with just 1 exchange account brings up reset warning.

GoDaddy says there is no reason on earth to reset my passwords (which I have not yet tested)

Apparently problem is not a virus, but I would like it to stop.

The only thing which works thus far is to turn off SHOW MS EXCHANGES MESSAGES in system tray, but this is only a temp band-aid.

Ideas? Thanks!

Jonathan

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-09-06T12:24:07+00:00

    I actually used that tool to remove Office 2016 before putting 365 on it as simply upgrading wasn’t working. I haven’t changed my password but MS did create a new Outlook profile for me to see if the issue persisted, which it did.

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  2. Anonymous
    2020-09-06T03:45:16+00:00

    that's good to know - that not everyone has Office 2013 - I just managed to track down Noah at MS, the microsoft engineer who's boss missed our phone appointment 2 days ago - this has been rescheduled on the 9th of sept, in 4 days

    by the way, there are two other solutions which I personally have not tried:

    1. SARA TOOL,

    https://support.microsoft.com/en-us/help/4098558/scan-outlook-by-using-microsoft-support-and-recovery-assistant

    sent to me by GoDaddy but is MS tool - which will apparently to a clean "reinstall" of Office

    1. actually manually changing an Outlook password, the creating new profile for just that account to test for error message

    But again, me personally, I haven't yet done either of these, particularly Option 1 which is a bit dramatic

    Jonathan

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  3. Anonymous
    2020-09-05T12:40:03+00:00

    I have GoDaddy/Office 365, that was a recent change within the last week...however, i had Outllok 2016 before that. I get the notification on both.

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  4. Anonymous
    2020-09-05T02:16:17+00:00

    GENERAL UPDATE - Level 3 technician did not phone me back as scheduled yesterday, creating a major mess as it is extremely difficult recontacting specific MS technicians, but I'm working on it.

    Other than that,

    • I am with GoDaddy
    • My version of Office is 2013

    If there is anyone with a different configuration (not GoDaddy/2013), please let me know, as this problem might be specific to both GoDaddy and 2013.

    Thanks,

    Jonathan

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  5. Anonymous
    2020-09-04T12:44:36+00:00

    Thank you for your persistence and the continual updates. You have more patience than I do! LOL I have Office 2013 Professional Plus.

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