Account Locked through Violation of Microsoft terms

Anonymous
2020-03-03T08:59:37+00:00

Hello

My accounts have all been blocked  through a violation of Microsoft terms.  This has been applied to skype, xbox, one drive, email and so on.

I have no idea how i have violated terms.  What I do know is that my samsung phone, said I must transfer my back ups to one drive as they were discontinuing their service.  I did transfer the back up and then the violation was reported to me by Microsoft.  I cannot find anyone to discuss this with.

I have filed using the below advice that continues to show whenever I try to login, as per this message.

The message I receive on my account is:

Your account has been locked

We’ve detected some activity that violates our Microsoft Services Agreement and have locked your account.

Unlocking your account

To unlock your account, you’ll need some additional assistance. Navigate to "aka.ms/compliancelock" and we’ll get you to the right place.

I have a reference number, but no way of following up.  can anyone advise?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-11-29T18:38:29+00:00

    I’ve emailed you dude, I’d love to see enough of us put a case against Microsoft.

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  2. Anonymous
    2021-12-09T10:22:34+00:00

    My husband has helped my create an account so I can post here. Me too. Account disabled for severe violation of agreements, no explanation of what. One reply from "CDOC2 that looks just like everybody else's template reply. Then they just stopped replying.

    Our family has been using Microsoft products since the 80s. This approach to customers is outrageous.

    They are Judge, Jury and Executioner, and you don't even have the right to know what you are being accused of.

    If you have a family subscription, then it is collective punishment, as everyone has then lost everything!

    How can companies like this get away with such behaviour?

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  3. Anonymous
    2021-12-09T10:30:58+00:00

    yeah who would have thought a company created by Bill Gates would turn out to be dodgy.....

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