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Hello
My accounts have all been blocked through a violation of Microsoft terms. This has been applied to skype, xbox, one drive, email and so on.
I have no idea how i have violated terms. What I do know is that my samsung phone, said I must transfer my back ups to one drive as they were discontinuing their service. I did transfer the back up and then the violation was reported to me by Microsoft. I cannot find anyone to discuss this with.
I have filed using the below advice that continues to show whenever I try to login, as per this message.
The message I receive on my account is:
Your account has been locked
We’ve detected some activity that violates our Microsoft Services Agreement and have locked your account.
Unlocking your account
To unlock your account, you’ll need some additional assistance. Navigate to "aka.ms/compliancelock" and we’ll get you to the right place.
I have a reference number, but no way of following up. can anyone advise?
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ok so I admit I violated Microsoft services or whatever but I spent over a thousand dollars on the account and they should give me a refund, It's truly wrong Microsoft said they could not unlock it I would like to legally do something about this Microsoft please reply.
I want both. I want to punish MS for being dicks and hopefully stop them doing it to others. Sometimes money is the only language companies understand
The thing is I don’t want money or compensation, I just want my account unlocked and to try and find a way to prevent this ever happening to anybody else in future.
Nope, I just tried one last time and called their accounts and billing who couldn't or wouldn't help. The compliance team aren't contactable either. I'm going to take them to small claims. I'll let you know how I go so hopefully (when I win) everyone else here can sue them as well.