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Hi to
As of yesterday my outlook is popping the above message every time I try to reply or forward a mail as HTML. i even try to save the message and send it after but even that does not work.
Can you please help
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
No, the fix is not in version 13913.10000
I am running 14026.20202 and still have the same issue.
The issue still exist even it should be resolved in the new release. Is there any official communication from Microsoft about this matter?
It is insane that Microsoft doesn't have a solution for something an dominant at Outlook. That being said, what is the down side to disabling rewriting of URLs as a working around to this problem?
We have encountered the same issue with 'Cannot send this item' errors appearing when replying\forwarding messages.
It appears to happen when the message content contains a chain of messages, which will have URLs in signatures that have been rewritten by Sophos Mail Gateway. One suggestion has been to turn off the URL rewriting but we have yet to test this.
I have, however, just tested a message from an eml file which was unable to send, and unfortunately the latest beta channel build 13919.20002 does not appear to fix this issue. The same 'Cannot send this item' appears.
What the root cause appears to be is either the number of URLs in the message body, or the combined length of all URLs - since rewritten URLs tend to be of a considerable length. I'm hoping to test this next by replacing previously rewritten URLs and testing. The combined length appears to be more likely as removing longest URLs first one by one until the message sends appears to resolve the issue with less removed than removing shorter URLs.
Many thanks,
--Richard Allan
have had 6 user have this same problem with in the last two days .outlook Message "cannot send this item when trying to send a email. I tired changing the format of the email to rich text and rebuilding their profile nothing work.