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I access my work Outlook online and am no longer able to add new contacts. I do not see the option for "Add New Contact" anywhere. Is anyone else experiencing this issue? Have you found a solution?
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
No, I am referring to the "Create New Contact" that used to be in the toolbar. So it follows the thread. I just received an update from Microsoft which I will post. Cheers!
Thanks you!
Same with me. Tried various browsers and accounts... Glad its not just me.
Coincidentally, it was working in the morning..... Then hundreds of contacts just disappeared or just their numbers....
I contact MS and they were as helpful as ever! I had this happen twice before. Initially MS said it wasn't their fault and have no responsibility to back I my data (even though its a paid account). Eventually I pushed and got through to a 3rd line engineer who actually managed to recover my data... Despite being told they cant.
Has anyone else experienced a loss contacts that coincided with the buttons disappearing?
I believe that you are referring to a different issue than the one reported by the original poster. The root post refers to the "New Contact" button missing from Outlook online (OWA). The missing New Contact button would have no effect on existing contacts. That would be a different issue. Troubling, but different.
The reason that I make this clarification is to keep this post on track because I too am experiencing the missing New Contact button issue with Outlook.com via any web browser, but all existing contacts are still in place.
I am having the same problem. At least now I know it's not just me!
It's now 4:25 PM EST on 1/8/22: I have the same problem. I restarted my computer after closing all applications to see if that would correct the problem. It didn't. Since so many people are having this problem starting today, there must be something that Microsoft Outlook did that is causing the difficulty. Maybe they will see our complaints piling up and do something to solve the issue.